Microsoft Teams is more than a household name. Around 130 million commercial Microsoft users now use Teams, so it only makes sense that more businesses want to know if they can use this popular collaboration platform as a voice solution. Since MS Teams offers a complete suite of cloud-based features, including instant messaging, file sharing, and video […]
Despite the rise in popularity of digital channels, phones are still the top dog in business communications. 52% of businesses still consider phone calls to be their primary communication tool.1 And as 65% of consumers prefer to call companies over other channels like texting or emailing,2 it’s clear phones aren’t going away anytime soon. Having […]
Business leaders worldwide have woken up to the advantages of hybrid work, with an estimated 40.7 million U.S. employees predicted to work remotely by 2025.1 If you want to outpace the competition, it’s time to look beyond legacy technologies and embrace managed cloud services. #1. Comprehensive Cloud Collaboration Tools Are a Must 17% of remote […]
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. The Teams Phone Standard is a modern communication tool designed to enhance […]
Microsoft Teams has rapidly become the business world’s go-to solution for communication and collaboration. The latest statistics from Microsoft indicate over 270 million daily active users, a significant increase from 145 million in 2021. Yet, on its own, Microsoft Teams is only a partial telecom solution. It needs PSTN connectivity to become a true business […]
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying […]
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying […]
Approximately 270 million people use Microsoft Teams every month, making it the dominant platform for business communication and collaboration. Yet, it’s not ready to become your sole telecom platform on its own. You’ll need to expand its capabilities by integrating a PSTN carrier to enable true business calling. Microsoft presently has three options for PSTN […]
Microsoft Teams has quickly become the go-to platform for business collaboration and communication. But on its own, it lacks one critical feature to make it a real UCaaS solution – PSTN capabilities. Teams can only handle internal calling fresh out of the box. You need to tie in a PSTN carrier to make external calls, […]