Microsoft Teams Phone
Turn Microsoft Teams into a feature-rich business phone
Bring enhanced communication features, PSTN-connectivity, and AI into Microsoft’s industry-leading collaboration solution.
WHY CHOOSE TEAMS PHONES?
Seamless user experience
Access Momentum's robust functionality from any desktop and mobile device without leaving the Teams interface.
Advanced feature set
Seamlessly integrate enterprise features like AI with Co-Pilot, real-time analytics, auto attendants, and more.
All-in-one solution
Make Teams your full-fledged business phone system with a curated portfolio that supports your connectivity and communication needs.
Create a feature-rich calling experience in Teams
Microsoft Teams brings all your favorite business phone and collaboration features into a unified experience.
Teams Contact Center
Upgrade your business phone lines and streamline customer interactions
Teams Attendant Console
Equip your Teams' deployment with a advanced call management features
Teams Call Recording
Access insights into business operations with a recording solution
Teams Texting
Improve customer engagement by adding two-way SMS texting
Teams Faxing
Send and receive faxes directly within the Microsoft Teams dashboard
Teams Call Analytics
Gain a competitive edge with a robust contact center analytics platform
Create a feature-rich calling experience in Teams
Microsoft Teams brings all your favorite business phone and collaboration features into a unified experience.
Teams Contact Center
Upgrade your business phone lines and streamline customer interactions
Teams Attendant Console
Equip your Teams' deployment with a advanced call management features
Teams Call Recording
Access insights into business operations with a recording solution
Teams Texting
Improve customer engagement by adding two-way SMS texting
Teams Faxing
Send and receive faxes directly within the Microsoft Teams dashboard
Teams Call Analytics
Gain a competitive edge with a robust contact center analytics platform
Start making calls in Microsoft Teams today
Simplify calling by using any Microsoft Teams-enabled device for inbound and outbound calls. Available on both desktop and mobile.
Create a feature-rich calling experience in Teams
Microsoft Teams brings all your favorite business phone and collaboration features into a unified experience.
Cloud auto attendant
Create customized menus for both internal and external callers.
Cloud call queues
Configure call queues with custom greetings, hold music, & more.
Call forwarding & simultaneous ring
Define when calls are forwarded to another user or your personal voicemail.
Call sharing & group call pickup
Enable call sharing between users to ensure no call goes unanswered.
Flexible call transfer
Transfer calls between devices, people, & departments.
Call parking & retrieval
Place calls on hold in Teams and use a unique code to retrieve it.
Caller identification (ID)
Add caller ID that pulls caller information from the company directory.
Integrated dial pad & contact sync
Dial users by name or number with a search bar in the dial pad.
Video calling
Make and receive video calls with contacts from any device with a camera.
Cloud voicemail
Receive voicemails in the cloud and as attachments in your email inbox.
Shared lines
Let other users make and receive calls on your behalf with shared lines.
Device switching
Seamlessly switch between Microsoft Teams on desktop and mobile.
Create a feature-rich calling experience in Teams
Microsoft Teams brings all your favorite business phone and collaboration features into a unified experience.
Explore your Teams phone options
Choose one of two ways to enable Microsoft Teams phone for your business.
Operator Connect
Bring dial tone to Teams with both managed and self-managed options.
Direct Routing
Add calling to Teams with more control, flexibility, and support for GCC High.
features & benefits
Bring enterprise-grade calling to Microsoft Teams
Compliant security
Support your deployment with best-in-class security that’s compliant with HIPAA, GDPR, and other data privacy and security frameworks.
Full stack networking
Augment your Teams Phone deployment with a range of services, including SD-WAN, SIP trunking, Direct Routing, and Contact Center functionality.
Carrier-grade network
Connect directly with Microsoft’s infrastructure with Momentum’s redundant and sophisticated network that ensures maximum uptime and reliability.
Seamless user management
Add, manage, and port numbers and migrate users from your legacy PBX individually or in groups with help from Momentum’s team of Microsoft Teams experts.
Global coverage
Take your calling needs global by leveraging Momentum’s over 200+ points of presence worldwide alongside unlimited calling within the US and Canada.
High-touch support
Gain peace of mind with 24/7 support from one of the leading global experts in cloud voice, Microsoft Teams, and connectivity and collaboration solutions.
The Momentum Difference
Maximize the value of your Microsoft Teams deployment
Take advantage of Momentum’s connection into the Microsoft network, long-standing integration with Microsoft Teams, and expertise in managing Teams deployments to enhance communication, improve productivity, and increase collaboration.
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Explore Momentum's other collaboration solutions
Interested in exploring other ways your business can optimize its PBX and Teams deployments? Have a look at some of our other offerings below.
FAQ
Teams Phone frequently asked questions
What is Microsoft Teams Phone?
Microsoft Teams Phone is a cloud-based system that adds public switched telephone network (PSTN) connectivity to Microsoft Teams to enable users to make and receive phone calls directly on the Teams platform.
How does Microsoft Teams Phone work?
Teams Phone connects to the PSTN using Microsoft’s calling plans, Operator Connect, or Direct Routing, offering local and international calling flexibility. The solution is available through Microsoft or with an approved Operator Connect carrier.
What are the licensing requirements for Microsoft Teams Phone?
Teams Phone requires a Microsoft 365 or Office 365 subscription, an add-on license for the Phone System, a Microsoft Calling Plan, Operator Connect provider, or a Direct Routing deployment to provide telephony.
Can I keep my existing phone numbers with Microsoft Teams Phone?
Yes, you can keep/port your existing phone numbers. If you plan to use Direct Routing, you can keep your current telecom provider and numbers while integrating them into the Teams Phone system.
Do I need special hardware to use Microsoft Teams Phone?
No special hardware is required to use Microsoft Teams Phone, as it works on any device that supports Microsoft Teams, including desktops, laptops, tablets, and smartphones.
Is Microsoft Teams Phone secure?
Yes. Microsoft Teams Phone leverages enterprise-grade security and compliance measures, including end-to-end encryption provided by Microsoft.
resources
Discover our related resources
MAKE THE MOST OF TEAMS
Enhance collaboration with a Microsoft Teams Phone solution
Enable your employees to collaborate wherever they are with a fully integrated, AI supercharged Microsoft Teams Phone solution.