Welcome to Momentum University

Momentum University is an online knowledge base of training and support content that will equip you with the tools you need to learn about Momentum’s managed cloud services.

My Cloud Services Portal

Quick Start

Quick Reference

Guide

Video

Account Authorization Codes

Quick Start Guide

Quick Reference Guide

User Guide

Video

Anonymous Call Rejection

Quick Start Guide

Quick Reference Guide

User Guide

Video

Auto Attendant

Quick Start Guide

Quick Reference Guide

User Guide

Video

Auto Attendant Tree

Quick Start Guide

Quick Reference Guide

User Guide

Video

Barge-In

Quick Start Guide

Quick Reference Guide

User Guide

Video

Basic Audio Conferencing

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Block

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Forwarding

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Forwarding Selective

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Waiting

Quick Start Guide

Quick Reference Guide

User Guide

Video

Do Not Disturb

Quick Start Guide

Quick Reference Guide

User Guide

Video

Find Me

Quick Start Guide

Quick Reference Guide

User Guide

Video

Group Paging

Quick Start Guide

Quick Reference Guide

User Guide

Video

Hoteling

Quick Start Guide

Quick Reference Guide

User Guide

Video

Hunt Groups

Quick Start Guide

Quick Reference Guide

User Guide

Video

MFA 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Portal Administrator – Data

Quick Start Guide

Quick Reference Guide

User Guide

Video

Portal Administrator – Voice

Quick Start Guide

Quick Reference Guide

User Guide

Video

Portal User

Quick Start Guide

Quick Reference Guide

User Guide

Video

Speed Dial

Quick Start Guide

Quick Reference Guide

User Guide

Video

Star Code List

Quick Start Guide

Quick Reference Guide

User Guide

Video

Time Schedules – Admins

Quick Start Guide

Quick Reference Guide

User Guide

Video

Time Schedules – Users

Quick Start Guide

Quick Reference Guide

User Guide

Video

Virtual Fax

Quick Start Guide

Quick Reference Guide

User Guide

Video

Voicemail

Quick Start Guide

Quick Reference Guide

User Guide

Video

Voicemail Greetings

Quick Start Guide

Quick Reference Guide

User Guide

Video

Voicemail to Email

Quick Start Guide

Quick Reference Guide

User Guide

Video

Webex Tools 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Recording

Quick Start Guide

Reference Guide

User Guide

Video

Advanced Tools and Add-Ons 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Recording 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Recording Administrator

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Recording Data Backup

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Recording Data Redaction

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Recording Evaluate

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Recording MQL

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Recording Rest API

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Recording Screen Recording

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Recording Speech Analytics

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Recording Supervisor

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Reporting

Quick Start Guide

Reference Guide

User Guide

Video

Abandoned Call Statistics 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Cruncher Call Reporting

Quick Start Guide

Quick Reference Guide

User Guide

Video

Charts 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Custom Caller Descriptions 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Dashboards 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Insights Dashboard 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Report Filters 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Report Filters 102

Quick Start Guide

Quick Reference Guide

User Guide

Video

Reports 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Scheduling Reports 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Voice Analytics

Quick Start Guide

Quick Reference Guide

User Guide

Video

Voice Analytics Charting

Quick Start Guide

Quick Reference Guide

User Guide

Video

Voice Analytics Report Statistics

Quick Start Guide

Quick Reference Guide

User Guide

Video

Voice Analytics Reporting

Quick Start Guide

Quick Reference Guide

User Guide

Video

Momentum Connect with Webex

Quick Start Guide

Reference Guide

User Guide

Video

Activation | Installation

Quick Start Guide

Quick Reference Guide

User Guide

Video

Webex Basic

Quick Start Guide

Quick Reference Guide

User Guide

Video

Webex Contact Search 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Webex Settings 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Webex Smart Devices

Quick Start Guide

Quick Reference Guide

User Guide

Video

Webex SMS 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Webex Softphone

Quick Start Guide

Quick Reference Guide

User Guide

Video

Webex Standard/Premium

Quick Start Guide

Quick Reference Guide

User Guide

Video

Webex with Unity 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Unity

Quick Start Guide

Reference Guide

User Guide

Video

Unity Agent

Quick Start Guide

Quick Reference Guide

User Guide

Video

Unity CRM Integration Basics

Quick Start Guide

Quick Reference Guide

User Guide

Video

Unity Desktop

Quick Start Guide

Quick Reference Guide

User Guide

Video

Unity Media Streams 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Unity Reception

Quick Start Guide

Quick Reference Guide

User Guide

Video

Unity SMS 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Unity Supervisor

Quick Start Guide

Quick Reference Guide

User Guide

Video

Microsoft Teams

Quick Start Guide

Reference Guide

User Guide

Video

New Teams Settings 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Teams 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Teams Calling 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Teams for IT Admins

Quick Start Guide

Quick Reference Guide

User Guide

Video

Teams Help & Training 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Teams Meetings 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Teams Self Deploy

Quick Start Guide

Quick Reference Guide

User Guide

Video

Teams Texting for Business

Quick Start Guide

Quick Reference Guide

User Guide

Video

Juniper MIST

Quick Start Guide

Reference Guide

User Guide

Video

Mist 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

MIST Learning Resources

Quick Start Guide

Quick Reference Guide

User Guide

Video

Mist Management

Quick Start Guide

Quick Reference Guide

User Guide

Video

Mist Marvis AI

Quick Start Guide

Quick Reference Guide

User Guide

Video

Mist Network Monitoring

Quick Start Guide

Quick Reference Guide

User Guide

Video

Mist SD WAN Configuration

Quick Start Guide

Quick Reference Guide

User Guide

Video

Mist Wan Automation

Quick Start Guide

Quick Reference Guide

User Guide

Video

Mist Wired Assurance

Quick Start Guide

Quick Reference Guide

User Guide

Video

CRM Connector

Quick Start Guide

Reference Guide

User Guide

Video

CRM Connector

Quick Start Guide

Reference Guide

User Guide

Video

CRM Connector Lite v3.x

Quick Start Guide

Quick Reference Guide

User Guide

Video

CRM Connector v3.x

Quick Start Guide

Quick Reference Guide

User Guide

Video

CRM Connector v4.x AppBar Mode

Quick Start Guide

Quick Reference Guide

User Guide

Video

CRM Connector v4.x CRM Integrations

Quick Start Guide

Quick Reference Guide

User Guide

Video

CRM Connector v4.x for Mac

Quick Start Guide

Quick Reference Guide

User Guide

Video

CRM Connector v4.x for PC

Quick Start Guide

Quick Reference Guide

User Guide

Video

CRM Connector v4.x Teams App

Quick Start Guide

Quick Reference Guide

User Guide

Video

CRM Connector v4.x Tray Mode

Quick Start Guide

Quick Reference Guide

User Guide

Video

Call Center

Quick Start Guide

Reference Guide

User Guide

Video

BW Call Center Admin

Quick Start Guide

Quick Reference Guide

User Guide

Video

BW Call Center Agent | Supervisor

Quick Start Guide

Quick Reference Guide

User Guide

Video

BW Call Center Receptionist

Quick Start Guide

Quick Reference Guide

User Guide

Video

Fax

Quick Start Guide

Reference Guide

User Guide

Video

VirtualFAX

Quick Start Guide

Quick Reference Guide

User Guide

Video

Phones - Poly

Quick Start Guide

Reference Guide

User Guide

Video

CCX Series (OpenSIP)

Quick Start Guide

Quick Reference Guide

User Guide

Video

CCX Series (Teams)

Quick Start Guide

Quick Reference Guide

User Guide

Video

Edge B Series

Quick Start Guide

Quick Reference Guide

User Guide

Video

Edge E Series

Quick Start Guide

Quick Reference Guide

User Guide

Video

Rove

Quick Start Guide

Quick Reference Guide

User Guide

Video

Soundstation 5000

Quick Start Guide

Quick Reference Guide

User Guide

Video

Soundstation 6000

Quick Start Guide

Quick Reference Guide

User Guide

Video

Trio 8500 | 8800

Quick Start Guide

Quick Reference Guide

User Guide

Video

VVX 101 | 201

Quick Start Guide

Quick Reference Guide

User Guide

Video

VVX 150

Quick Start Guide

Quick Reference Guide

User Guide

Video

VVX 250 | 350 | 450

Quick Start Guide

Quick Reference Guide

User Guide

Video

VVX D230 Dect

Quick Start Guide

Quick Reference Guide

User Guide

Video

Phones - Yealink

Quick Start Guide

Reference Guide

User Guide

Video

CP860

Quick Start Guide

Quick Reference Guide

User Guide

Video

CP920

Quick Start Guide

Quick Reference Guide

User Guide

Video

CP930

Quick Start Guide

Quick Reference Guide

User Guide

Video

CP960

Quick Start Guide

Quick Reference Guide

User Guide

Video

CP965

Quick Start Guide

Quick Reference Guide

User Guide

Video

MP50

Quick Start Guide

Quick Reference Guide

User Guide

Video

MP54 | T55A Teams

Quick Start Guide

Quick Reference Guide

User Guide

Video

MP56 | T56A | T58A

Quick Start Guide

Quick Reference Guide

User Guide

Video

T3 Series

Quick Start Guide

Quick Reference Guide

User Guide

Video

T4 S|G|P Series

Quick Start Guide

Quick Reference Guide

User Guide

Video

T4 U Series

Quick Start Guide

Quick Reference Guide

User Guide

Video

T5 Series

Quick Start Guide

Quick Reference Guide

User Guide

Video

T58 Pro

Quick Start Guide

Quick Reference Guide

User Guide

Video

Teams Phone (General)

Quick Start Guide

Quick Reference Guide

User Guide

Video

VP59

Quick Start Guide

Quick Reference Guide

User Guide

Video

W56

Quick Start Guide

Quick Reference Guide

User Guide

Video

W60

Quick Start Guide

Quick Reference Guide

User Guide

Video

W79

Quick Start Guide

Quick Reference Guide

User Guide

Video

Yealink Directory Lookup

Quick Start Guide

Quick Reference Guide

User Guide

Video

Yealink W73H

Quick Start Guide

Quick Reference Guide

User Guide

Video

Phones - Cisco

Quick Start Guide

Reference Guide

User Guide

Video

Cisco 6800 Series IP

Quick Start Guide

Quick Reference Guide

User Guide

Video

Cisco 6825 Dect

Quick Start Guide

Quick Reference Guide

User Guide

Video

Cisco 7800 Series IP

Quick Start Guide

Quick Reference Guide

User Guide

Video

Cisco 8800 Series IP

Quick Start Guide

Quick Reference Guide

User Guide

Video

Nomorobo

Quick Start Guide

Reference Guide

User Guide

Video

Nomorobo

Quick Start Guide

Quick Reference Guide

User Guide

Video

Gist

Quick Start Guide

Reference Guide

User Guide

Video

Gist Voicemail Transcription

Quick Start Guide

Quick Reference Guide

User Guide

Video

ContactOne

Quick Start Guide

Reference Guide

User Guide

Video

ContactOne Management Portal

Quick Start Guide

Quick Reference Guide

User Guide

Video

ContactOne Provisioning Module

Quick Start Guide

Quick Reference Guide

User Guide

Video

Landis

Quick Start Guide

Reference Guide

User Guide

Video

Attendant Console Admin 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Attendant Console User 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Luware Nimbus

Quick Start Guide

Reference Guide

User Guide

Video

Interact Admin 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Nimbus CC Admin 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Nimbus CC User 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Nimbus Training 101

Quick Start Guide

Quick Reference Guide

User Guide

Video

Alteva Documentation

CNG Documentation

Momentum

Enter your business email to access