SMS Texting for Microsoft Teams
Send and receive text messages directly in Microsoft Teams
Make it easy to send and receive text messages from customers, partners, and vendors within Microsoft Teams.
Why Choose Momentum?
Maximize your reach, impact, and productivity with Teams-based texting
Consolidate your communications with a native mobile texting experience for Microsoft Teams. Host meetings, chat internally, make calls, and send texts directly from Microsoft Teams — all while enabling customers to reach you through the channels that work best for them.
- Leverage Native Teams integration
- Accessible via desktop app, mobile app, or web interface
- Enable person-to-person texting
- Establish a single point of contact for customers
Trusted by 30,000+ locations globally
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FEATURES & BENEFITS
Reach more customers with native Teams text messaging
P2P & A2P Options
Use our texting solution to support both high volume commercial texting and lower volume peer-to-peer SMS.
Easy setup
All you need to start texting is a number and a Teams license. Momentum will take care of the rest.
Curated service portfolio
Access a diverse selection of products covering everything from Teams to connectivity and collaboration.
High-touch support
Count on 24×7 support from experts who’ve worked with Microsoft for over a decade.
One place for everything
Facilitate efficiency and productivity by keeping all business communications on a single platform.
Simple administration
Easily manage everything via a centralized administration portal with advanced analytics features.
The Momentum Difference
Build stronger customer relationships through SMS
Texting remains one of the fastest and most popular methods of communication — and the preferred way for customers to connect with your business. Momentum helps you keep the conversation going by enabling:
- Considerably faster response time and higher open rate compared to email
- Streamlined customer care, updates, and support
- Two-way messaging to empower customer-facing teams
- A single pane of glass for all business communication
WHY MOMENTUM
Engage with Momentum
Momentum empowers your business with the tools it needs to thrive. Enhance productivity and drive growth with custom solutions for connectivity, communication, engagement, and more. Experience the Momentum Difference firsthand.
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FAQ
Teams Texting frequently asked questions
What is the Momentum Teams Texting solution?
Momentum’s Teams Texting solution lets you send and receive SMS messages directly within the Teams interface. Instead of using a separate phone or messaging application, you can communicate via text with customers, partners, and colleagues from your Teams account.
How does texting work inside Microsoft Teams?
Momentum’s Teams Texting works just like regular SMS. You can send, receive, and manage conversations directly within Teams.
What type of texting use cases do you support?
Our Teams Texting solution supports a variety of texting scenarios. These include 1:1 SMS and team texting to numbers with a shared identity, sending the same SMS to a group of recipients, and 2FA codes and other transactional messages.
Do I need additional licenses or subscriptions to use SMS in Teams?
Enabling Microsoft Teams Texting does require an active Teams or Microsoft 365 license to use Teams. Additionally, activating this feature requires an active subscription with Momentum for our Teams Texting solution.
Can I send and receive messages from my existing phone number?
Yes, many providers support phone number porting or BYON (Bring Your Own Number), so you can use an existing business number (local or toll-free) to send and receive text messages. Alternatively, you can obtain new numbers for dedicated SMS lines if needed.
Does it support MMS (images, emojis, etc.)?
Yes, it does. Our texting solution supports images, videos, and longer text messages.
Is the texting solution secure and compliant with industry regulations?
Yes. All messages are encrypted in transit. Additionally, users must have texting enabled to use it. All data is stored in Azure, ensuring compliance with HIPAA, GDPR, and other industry regulations.
testimonials
Hear from our customers
“We have been impressed with the quality of Momentum’s people from initial sales call, the technicians
who handled the changeover, the team that trained us, and those that help with ongoing maintenance.”
Sandy Pagnotti
RMHC Baltimore“We chose Momentum's hosted solution for our phones. Their experienced team, flexible service, and competitive pricing ensured a smooth transition. They understand the importance of working with attorneys and minimizing downtime during migration.”
Jon Slaughter
Gordon Thomas Honeywell“Momentum's support keeps me coming back. I judge a company by its post-sale support. A simple call accesses unmatched assistance. They pinpointed our needs, ensured the right solution, and provided a seamless deployment.”
Jeff Perry
International Car Wash Group“Evergreen Hospital was a PRI user for years, but meeting Momentum made switching to SIP easy. The process was simple, painless, and pleasant, with the right technology and price. Momentum's expertise and experience back their solution.”
Shawn Shiroma
Evergreen Health“With our old system, it often took 2-4 weeks to implement a single new office. With the cloud infrastructure provided by Momentum, it takes us a fraction of the time. We also enjoy higher capacity, more granular reporting, and significantly better pricing.”
Jerry Maye
Smile Doctors“We've been with Momentum for over 6 years as SIP trunking customers. Their technical support is responsive and invested, with alerts that detect toll fraud and maintain 99% uptime. I highly recommend Momentum's service to any organization transitioning to SIP.”
Josh Gross
Ednetics“LCOG's telecom group chose Momentum unanimously after a thorough evaluation. Momentum exceeded our goals, delivering 97% savings in carrier costs and excellent service since day one. They've been an invaluable partner.”
Heidi Leyba
Lane Council of Governments“Momentum's Hosted PBX service exceeds our expectations with the features and web portal control we need. Combined with their excellent support and friendly approach, it reaffirms our solid choice for our 5 offices and 200+ employees.”
Phil Almonte
Brighton Jones Financial
Ready to Start Texting in Teams?
Bring native two-way text messaging to Microsoft Teams
Bring native two-way text messaging to Microsoft Teams
Communicate with your customers over their preferred device and channel by integrating intuitive, seamless mobile texting into Microsoft Teams with Momentum.