Upgrade your operators, high call volume users, or reception team with an intuitive attendant console that leverages Microsoft Teams to improve productivity, efficiency, and communication.
Empower your operators and agents to more effectively manage customer interactions across every one of your channels — all without leaving Microsoft Teams. Maximize the value of your existing contact center investment and Teams licenses with a powerful, user-friendly attendant console.
Future-proofing your phone system is easy with Microsoft Teams. Download our quick guide and learn your options and the exact steps you can take to make the transition to a Teams-based phone system.
Provide operators with a uniform, comprehensive view of calls and connections from a single pane of glass.
Easily connect your Teams Attendant console to any existing contact center platform.
Enhance productivity by automating manual workflows and monitoring of elements like hook state and presence.
Enjoy peace of mind with 24x7x365 support from experts who’ve worked with Microsoft for over a decade.
Build a console that meets your operators’ needs with extensive personalization and customization options.
Our carrier-grade network works with Microsoft’s robust cloud to ensure access from anywhere with a connection.
Increase engagement, empower your people, and unleash the full potential of your high volume operators entirely through Microsoft Teams. Improve customer engagement and productivity through a fully-optimized contact center easy with features that include:
Momentum empowers your business with the tools it needs to thrive. Enhance productivity and drive growth with custom solutions for connectivity, communication, engagement, and more. Experience the Momentum Difference firsthand.
Interested in other ways Momentum can help your business operate more intelligently? Check out some of our other analytics and enterprise solutions.
Extend both Microsoft Teams and your contact center with intelligent task routing, automation, call handling and more with Momentum.
