MICROSOFT TEAMS OPERATOR CONNECT

Add dial-tone to Microsoft Teams with Operator Connect

TEAMS OPERATOR CONNECT

Add dial-tone to Microsoft Teams with Operator Connect

Fast, intuitive, and convenient business calling directly in Microsoft Teams with Operator Connect.

What is Operator Connect?

How Operator Connect makes adding dial tone to Teams easy

Operator Connect is the quickest way to add Public Switched Telephone Network (PSTN) connectivity to Microsoft Teams with fully managed and self-service options.

Start making calls in Microsoft Teams today

Simplify calling by using any Microsoft Teams-enabled device for inbound and outbound calls. Available on both desktop and mobile.

Operator Connect partner

Work with a Microsoft Operator Connect provider

Discover how easy adding feature-rich PSTN calling to Microsoft Teams can be with the right partner.

Work with a vetted list of operators

Operator Connect customers can leverage existing contracts or find a new operator to enable calling in Teams.

Leave the infrastructure to your operator

You never have to worry about infrastructure. Your operator manages PSTN calling, Session Border Controllers (SBCs), and more.

Quickest way to add dial tone to Teams

Configuring and deploying Operator Connect is fast, thanks to automated onboarding and a single dashboard for managing the solution.

High-touch support and reliability

Take advantage of a shared service level agreement that blends one-to-one connectivity and technical support from your operator with additional help from Microsoft.

Features & Benefits

Adding PSTN calling to Microsoft Teams has never been easier

Enhance your Teams deployment by working with a trusted Operator Connect provider. Integrate all the benefits of a business phone into Teams without the complexity.

Dynamic E911

Ensure your deployment stays fully compliant with E911 regulations like RAY BAUM’s Act and Kari’s Law. 

Reliable connectivity

Guarantee service availability with geo-redundant voice and 200+ global points of presence. 

Simple yet powerful

Enable advanced PBX functionality with a solution that’s easy to both manage and understand. 

On-demand scaling

Access additional capacity with a single click directly through the Operator Connect dashboard. 

High-touch support

Enjoy peace of mind with dedicated 24×7 support from a global provider with its own network and circuits.

One-stop shop

Momentum offers a full suite of services and solutions covering everything from connectivity to collaboration.

The Momentum Difference

Add secure and seamless voice calling for Microsoft Teams

Momentum has the experience to know what your business needs, the expertise to design it, and the knowledge to implement and deploy it. As a trusted cloud communications partner, we support your business’s growth and success through: 

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Create a feature-rich calling experience in Teams

Microsoft Teams brings all your favorite business phone and collaboration features into a unified experience.

Teams Contact Center

Upgrade your business phone lines and streamline customer interactions

Teams Attendant Console

Equip your Teams' deployment with a advanced call management features

Teams Call Recording

Access insights into business operations with a recording solution

Teams Texting

Improve customer engagement by adding two-way SMS texting

Teams Faxing

Send and receive faxes directly within the Microsoft Teams dashboard

Teams Call Analytics

Gain a competitive edge with a robust contact center analytics platform

Create a feature-rich calling experience in Teams

Microsoft Teams brings all your favorite business phone and collaboration features into a unified experience.

Teams Contact Center

Upgrade your business phone lines and streamline customer interactions

Teams Attendant Console

Equip your Teams' deployment with a advanced call management features

Teams Call Recording

Access insights into business operations with a recording solution

Teams Texting

Improve customer engagement by adding two-way SMS texting

Teams Faxing

Send and receive faxes directly within the Microsoft Teams dashboard

Teams Call Analytics

Gain a competitive edge with a robust contact center analytics platform

FAQ

Teams Operator Connect frequently asked questions

What is Operator Connect for Microsoft Teams?

Operator Connect leverages the cloud to incorporate full PSTN connectivity into your Microsoft Teams deployment. Operator Connect is incredibly simple to manage, with an intuitive admin console that allows you to control everything from providers and phone numbers to capacity, analytics, and integration — without the need for complex hardware or software requirements of alternatives like direct routing.

Who manages the tenant configurations for Microsoft Teams Voice?

You do — provisioning for all required configurations can be accessed and controlled entirely within our solution. Learn to activate your account, request phone numbers, and start making calls in Operator Connect for Microsoft Teams. 

Is your Operator Connect solution E911 compliant?

Yes. Our Operator Connect solution is E911 compliant. Momentum has been connecting businesses with purpose-built, reliable communications solutions over a decade. We have a deep understanding of the needs and requirements of our customers — and that includes compliance. Operator Connect and all of our solutions, including Cloud PBX, are fully compliant with both Kari’s Law and RAY BAUM’S Act. 

What are the pros and cons of Operator Connect?

Operator Connect has played an essential role in the growing adoption of Microsoft Teams. With Operator Connect, organizations can now bring a Microsoft-approved PSTN carrier into the Microsoft Teams ecosystem with straightforward configuration and user management.

How do you evaluate an Operator Connect provider?

Choosing the right Operator Connect provider will ensure you have high uptime, affordable services, and the support you need. It’s vital to thoroughly evaluate any possible provider to be sure they’ll meet your needs and help make Microsoft Teams a robust UCaaS solution. 

Momentum a Microsoft-approved Operator Connect provider with robust telecom infrastructure, a high uptime guarantee, and pricing designed to fit your budget.

What are the Microsoft Operator Connect calling features?

Operator Connect allows companies to bring a third-party provider into Microsoft Teams to enable PSTN calling. In addition, any Microsoft-approved PSTN carrier can be integrated, allowing organizations to bring their own carrier or choose a new one with ideal rates.

Other features such as call queues, voice routing and auto-attendant, are also included. 

Ready to Make Calls in Teams?

Start making phone calls directly in Microsoft Teams

Turn Microsoft Teams into a dedicated business calling solution with help from a reliable, experienced Operator Connect Partner.

Momentum Telecom