Teams Call Recording
Add intelligent call recording for compliance and business insights to Teams
Leverage a first-of-its-kind AI-driven recording engine designed specifically for Microsoft Teams and SIPREC-enabled gateways without the physical or virtual hardware.
Why Choose Momentum?
Record every call made through Microsoft Teams
Improve compliance, avoid liability
Address disputes and mitigate liability with tamper-proof audio and video recordings, and ensure compliance with built-in recording notifications and 256-bit encryption.
Fast deployment
Provision recording endpoints in minutes with no internal server management or maintenance required.
Ensure data sovereignty
Store recordings in an Azure data center of your choice to comply with data sovereignty requirements and protect sensitive interaction.
Trusted by 30,000+ locations globally
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How to make Microsoft Teams your all-in-one phone system
Future-proofing your phone system is easy with Microsoft Teams. Download our quick guide and learn your options and the exact steps you can take to make the transition to a Teams-based phone system.
FEATURES & BENEFITS
An integrated, cloud-native recording solution designed for compliance
Automated evaluation
Access better operational insights with intuitive reports and widgets on call activity and performance.
On-demand recording
Provide employees with the ability to record on demand and use PCI muting with an easy-to-use widget.
Targeted sessions
Automate session recording with intuitive admin tools using call queues, DNIS, keywords, and more.
Native functionality
Our call recording solution is fully certified with Microsoft Teams — stay compliant with it as your primary platform.
Secure sharing
Share recordings internally or externally via password-protected links with timed expiration.
High-touch support
Leverage 24x7x365 support from a Microsoft Teams expert with over a decade of experience with the solution.
The Momentum Difference
Momentum makes call recording and compliance easy
Momentum’s recording solution is purpose-built for Microsoft Teams, designed for ease of use, ensures out-of-the-box compliance with major regulations like MIFID II, HIPAA, and the GDPR, and enhances business intelligence with features that include:
- Built-in recording notifications and audio transcription
- 256-bit encryption
- Full support for AI, including sentiment analysis, call insights, and more
- Record audio, video, and screenshots
WHY MOMENTUM
Engage with Momentum
Momentum empowers your business with the tools it needs to thrive. Enhance productivity and drive growth with custom solutions for connectivity, communication, engagement, and more. Experience the Momentum Difference firsthand.
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Explore Momentum’s other engagement solutions
Looking for more than compliance-based recording? There are plenty of other ways Momentum can help — check out some of our other solutions below.
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testimonials
Hear from our customers
“We have been impressed with the quality of Momentum’s people from initial sales call, the technicians
who handled the changeover, the team that trained us, and those that help with ongoing maintenance.”
Sandy Pagnotti
RMHC Baltimore“We chose Momentum's hosted solution for our phones. Their experienced team, flexible service, and competitive pricing ensured a smooth transition. They understand the importance of working with attorneys and minimizing downtime during migration.”
Jon Slaughter
Gordon Thomas Honeywell“Momentum's support keeps me coming back. I judge a company by its post-sale support. A simple call accesses unmatched assistance. They pinpointed our needs, ensured the right solution, and provided a seamless deployment.”
Jeff Perry
International Car Wash Group“Evergreen Hospital was a PRI user for years, but meeting Momentum made switching to SIP easy. The process was simple, painless, and pleasant, with the right technology and price. Momentum's expertise and experience back their solution.”
Shawn Shiroma
Evergreen Health“With our old system, it often took 2-4 weeks to implement a single new office. With the cloud infrastructure provided by Momentum, it takes us a fraction of the time. We also enjoy higher capacity, more granular reporting, and significantly better pricing.”
Jerry Maye
Smile Doctors“We've been with Momentum for over 6 years as SIP trunking customers. Their technical support is responsive and invested, with alerts that detect toll fraud and maintain 99% uptime. I highly recommend Momentum's service to any organization transitioning to SIP.”
Josh Gross
Ednetics“LCOG's telecom group chose Momentum unanimously after a thorough evaluation. Momentum exceeded our goals, delivering 97% savings in carrier costs and excellent service since day one. They've been an invaluable partner.”
Heidi Leyba
Lane Council of Governments“Momentum's Hosted PBX service exceeds our expectations with the features and web portal control we need. Combined with their excellent support and friendly approach, it reaffirms our solid choice for our 5 offices and 200+ employees.”
Phil Almonte
Brighton Jones Financial
Ready to Streamline Your Compliance Efforts?
Meet industry compliance standards with Teams call recording
Make compliance easy with an intuitive, feature-rich recording call recording solution that takes only minutes to deploy without server management or maintenance.
