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Operator Connect licensing options explained

Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services.  Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying […]

Pros and cons of Microsoft Operator Connect

It’s no secret that Microsoft Teams has become a significant player in the workplace communication space. Over 90% of Fortune 500 companies are now using Microsoft Teams Phone System, and we expect businesses of all sizes to continue embracing the communications app. Why has Teams Become so Dominant? Part of the rapid adoption is its inclusion in Office […]

Operator Connect vs. Direct Routing

Microsoft Teams is quickly becoming the go-to solution for business communication. Teams unites text, video, and voice communications in one app. It also integrates with other Microsoft apps most businesses already use. Teams has exploded in popularity throughout the business world in the past few years. The app recently reached 270 million monthly active users, […]

5 Benefits of Cloud Services for a remote workforce

83%1 of employers say they’ve made a successful shift to remote work. Most businesses are settled into these remote and hybrid work arrangements going into 2022, and many are evaluating where they can make improvements to their telecom and IT infrastructure. Sound like a familiar undertaking? You might need the support of a managed cloud services […]

One provider for your business’s Managed Cloud Services

Finding the right network and cloud communication solutions has become essential for today’s businesses. Whether you’re running a bootstrapped startup or a large corporation, your business needs reliable and versatile network connectivity and cloud communication options. Similarly, you need to provide your employees with the right tools to collaborate with each other and interact with […]

Exploring key Microsoft Teams features and collaboration benefits

The needs and preferences of the modern workforce are rapidly evolving. Even when the pandemic is over, remote working will likely continue to be widespread. Today, organizations are exploring the possibility of creating a hybrid workforce that’s more efficient and productive. But there’s one significant challenge that every company must overcome before building a hybrid […]

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