How is your business staying compliant with current Enhanced 911 (E911) regulations? Ensuring emergency services can quickly locate callers during an emergency is essential. While many businesses rely on some form of an E911 solution — the industry continues to shift to Next Generation 911 (NG911) to improve this critical, life-saving function. But what’s the… Continue Reading Your Guide to E911 Compliance + 9 Tips to Stay Compliant
If you want a crystal-clear call that only requires an internet connection, think about Voice over Internet protocol (VoIP). With these codecs, you can have reliable and cost-effective calling for your business. Choosing the right codec for VoIP is vital for your enterprise. Here are a few things that you need to know about VoIP and these… Continue Reading What are VoIP codecs? (Bandwidth & comparisons)
The workplace as we know it continues to change almost daily. We’ve seen the rise of remote and hybrid work, global teams, and the need for easy collaboration in any environment. In fact, in 2024, 28.2% of full-time employees claimed they worked in a hybrid model. Adapting to these trends has created new challenges like:… Continue Reading 7 questions you need to answer before choosing a UCaaS platform & provider
In today’s business landscape, organizations are increasingly reliant on cloud applications and services to drive growth, collaboration, and innovation. Experts predict businesses will spend nearly $200 billion on software as a service (SaaS) solutions alone in 2023.[1] But despite their growing popularity, cloud technologies create new challenges for network management. Traditional WANs simply weren’t designed… Continue Reading What is a software-defined WAN?
By now, you’ve likely heard about VoIP communications. Simply put, VoIP refers to voice communication transmitted via a broadband internet connection instead of the physical copper phone lines of the past. The explosion of VoIP business solutions has revolutionized what it means to take a work call, enabling the work from anywhere movement. VoIP call routing allows customers… Continue Reading VoIP call routing: A complete guide
When you are ready to find the right SIP trunk provider for your business, it’s important for you to understand the costs and considerations for selecting among various SIP trunk providers. Elastic SIP trunking, a scalable and flexible VoIP infrastructure service used by over 50,000 businesses, offers features such as global connectivity, flexible pricing, unlimited… Continue Reading SIP trunking price comparisons (Buyer’s guide)
Video conferencing phone systems have become a staple in businesses across the world. And COVID-19 has only made them more essential. IT leaders are taking a second look at their phone systems. This article will take you through every step of building an architecture that works best for your company. Choosing a reliable VoIP service provider is… Continue Reading Build the best VoIP architecture for every network type
Currently, there are only 915 million PSTNs in the world—the lowest number in the modern century. Broadband telephony, along with VoIP, eliminates the need for traditional circuit-switched networks and offers lower network infrastructure costs and advanced features like unified communications and app integrations. If you want to learn about the future of communications, keep reading.… Continue Reading What is PSTN? (Public Switched Telephone Network)
Around 92% of businesses are expected to adopt a software-defined wide area network (SD-WAN) solution by 2026.1 If you haven’t moved your business to an SD-WAN solution yet, it’s likely only a matter of time. However, many business leaders aren’t sure if managed SD-WAN or a DIY solution would be best for their company. While… Continue Reading Does your business need SD-WAN managed services?
Cloud voice solutions are no longer just a trend. An estimated 70% of businesses will leverage cloud telephony services by the end of 2023,1 so if you have yet to move your business communications to the cloud, it’s likely only a matter of time. Between performance problems like poor audio quality or dropped calls and… Continue Reading Is your business ready to switch to cloud telephony services?