7 questions you need to answer before choosing a UCaaS platform & provider

Remote work has rapidly accelerated the transition to the modern workplace. For many companies, making this transition has come with its fair share of challenges. Things like maintaining a connected company culture, streamlining communications between your teams, and ensuring full employee visibility and collaboration in a remote work environment. And by now, you’ve likely been […]

What is a VoIP number? Here’s how it works

VoIP (Voice over Internet Protocol) can make calls using a broadband internet connection. It operates the same way as a traditional phone, except you need a stable internet connection. Like all phones, you need a phone number. Phone numbers identify who is calling, where the call is coming from, and sometimes what device is making […]

5 tips to ensure a smooth porting experience

How can we ensure a smooth port? That’s the one question we get asked all the time, and for good reason. Porting may seem hard if you’re not familiar with the process. But with the right information and approach, it can be fairly straightforward. We asked our porting specialists to come up with five easy […]

VoIP vs. Landlines: Find the best phone system

When it comes to business communications, efficiency is key. Nobody wants to waste time – and therefore money – messing around with complicated technology. This is one of the many reasons VoIP has risen as a de facto communication resource for enterprises. This phone system is highly adept and able to address several business issues […]

What is a SIP Proxy Server?

A Session Initiation Protocol (SIP) proxy server manages and directs all SIP-based communication packets, like telephony, allowing users to communicate over the network. A SIP proxy server is a robust system for authenticating, encrypting, and delivering voice, video, and messaging communication. SIP servers are a critical component of the Private Branch Exchange (PBX), enabling communication between users […]

Transitioning to a Cloud PBX service: Keys to a successful deployment

Digital transformation marks a fundamental change in how organizations manage their business. The pandemic has forced IT leaders to reprioritize their roadmaps to better focus on their digital strategy. But what do these digital strategies look like? Here’s what we already know. Most companies will need a digital strategy that incorporates unified communication services, and […]

Best VoIP adapters compared (so you don’t have to)

VoIP adapters—also called Analog Telephone Adapters (ATAs)—are the bridge between analog telephone services and the network that carries your phone calls. VoIP provides a flexible and high-quality phone service solution through your internet connection. However, you can’t plug any old telephone into your router and expect it to work. VoIP adapters make using VoIP services […]

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