Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying… Continue Reading Operator Connect licensing options explained
Approximately 270 million people use Microsoft Teams every month, making it the dominant platform for business communication and collaboration. Yet, it’s not ready to become your sole telecom platform on its own. You’ll need to expand its capabilities by integrating a PSTN carrier to enable true business calling. Microsoft presently has three options for PSTN… Continue Reading Microsoft Operator Connect key terms: What you need to know
Microsoft Teams has quickly become the go-to platform for business collaboration and communication. But on its own, it lacks one critical feature to make it a real UCaaS solution – PSTN capabilities. Teams can only handle internal calling fresh out of the box. You need to tie in a PSTN carrier to make external calls,… Continue Reading Operator Connect vs. Calling Plan: Which is right for your business?
You may be familiar with a small subset of Momentum’s services – but you and your customers can benefit from knowing about our role as a managed cloud service provider. Why? Because you want the best for your customers, and many of them want to take advantage of the cloud. Your reputation is linked to… Continue Reading Momentum Is the managed Cloud Service provider for all your clients’ needs
It’s no secret that Microsoft Teams has become a significant player in the workplace communication space. Over 90% of Fortune 500 companies are now using Microsoft Teams Phone System, and we expect businesses of all sizes to continue embracing the communications app. Why has Teams Become so Dominant? Part of the rapid adoption is its inclusion in Office… Continue Reading Pros and cons of Microsoft Operator Connect
Microsoft Teams is quickly becoming the go-to solution for business communication. Teams unites text, video, and voice communications in one app. It also integrates with other Microsoft apps most businesses already use. Teams has exploded in popularity throughout the business world in the past few years. The app recently reached 270 million monthly active users,… Continue Reading Operator Connect vs. Direct Routing
Microsoft Teams has undergone rapid adoption throughout the business world, growing from 2 million monthly users in 2017 to 270 million in early 2022. Yet, right out of the box, Teams isn’t a complete UCaaS solution as it lacks external calling. At first, the only option for PSTN capabilities was Calling Plan, which required making… Continue Reading How to evaluate an Operator Connect provider
On January 6, 2022, the last phase of RAY BAUM’s Act took effect. If you’re confused about precisely what that means for your business, don’t worry — you most definitely aren’t alone in that. Particularly in a business world defined by hybrid work, the notion of what constitutes E911 compliance is incredibly murky, as is… Continue Reading Everything you need to know about E911 compliance
1876. That was the year Alexander Graham Bell invented the telephone. Or more accurately, it was the year Bell claimed to have invented it, when in actuality he simply parroted the designs of Antonio Meucci, who dreamed up the first phone 16 years prior. The technology has gone through a few changes since its inception,… Continue Reading POTS has nearly reached EOL — here’s how Momentum can help your business transition
83%1 of employers say they’ve made a successful shift to remote work. Most businesses are settled into these remote and hybrid work arrangements going into 2022, and many are evaluating where they can make improvements to their telecom and IT infrastructure. Sound like a familiar undertaking? You might need the support of a managed cloud services… Continue Reading 5 Benefits of Cloud Services for a remote workforce