How can we ensure a smooth port? That’s the one question we get asked all the time, and for good reason. Porting may seem hard if you’re not familiar with the process. But with the right information and approach, it can be fairly straightforward. We asked our porting specialists to come up with five easy… Continue Reading 5 tips to ensure a smooth porting experience
When it comes to business communications, efficiency is key. Nobody wants to waste time – and therefore money – messing around with complicated technology. This is one of the many reasons VoIP has risen as a de facto communication resource for enterprises. This phone system is highly adept and able to address several business issues… Continue Reading VoIP vs. Landlines: Find the best phone system
Now more than ever, growing businesses need access to the best possible communication tools to ensure they are delivering value to their customers. If your business is already looking to update its communication systems and equipment, you’ve likely found some information regarding switching to a VoIP-based system. But what is VoIP? And what are the… Continue Reading The pros and cons of VoIP: Should you make the switch?
The modern workplace is remote. According to a survey conducted by Gartner, more than 80% of company leaders plan to permit remote work after the pandemic. Virtual hubs for collaboration, including Microsoft Teams, Slack, and other UCaaS platforms, have played a monumental role in transforming the workplace as we know it. Voice, video, instant messaging,… Continue Reading Everything you need to know about Direct Routing and Microsoft Teams
A Session Initiation Protocol (SIP) proxy server manages and directs all SIP-based communication packets, like telephony, allowing users to communicate over the network. A SIP proxy server is a robust system for authenticating, encrypting, and delivering voice, video, and messaging communication. SIP servers are a critical component of the Private Branch Exchange (PBX), enabling communication between users… Continue Reading What is a SIP Proxy Server?
You’ve likely heard the term SIP Trunking thrown around before. But what does it mean for businesses today? SIP Trunking SIP stands for Session Initiation Protocol and is used to establish and control communication connections between different users and the public switched telephone network (PSTN). With more and more companies making the jump to cloud… Continue Reading SIP Trunking: Understanding the basics, benefits, and the transition process
Digital transformation marks a fundamental change in how organizations manage their business. The pandemic has forced IT leaders to reprioritize their roadmaps to better focus on their digital strategy. But what do these digital strategies look like? Here’s what we already know. Most companies will need a digital strategy that incorporates unified communication services, and… Continue Reading Transitioning to a Cloud PBX service: Keys to a successful deployment
Are you looking at Microsoft Teams for your business, but want to explore what voice options are available to you? You’re not alone in this struggle. The rise of Microsoft Teams has been rapid thanks to the shift to remote work. What was once an interesting idea when first unveiled in 2016 is now the… Continue Reading Microsoft Teams choice options: What’s best for your business?
VoIP adapters—also called Analog Telephone Adapters (ATAs)—are the bridge between analog telephone services and the network that carries your phone calls. VoIP provides a flexible and high-quality phone service solution through your internet connection. However, you can’t plug any old telephone into your router and expect it to work. VoIP adapters make using VoIP services… Continue Reading Best VoIP adapters compared (so you don’t have to)
Voice over Internet Protocol (VoIP), the revolutionary business technology that allows users to initiate calls over internet connections, has allowed for transaction efficiency between consumers and businesses in many ways. We know that communication is the lifeblood of any business. And in many ways, VoIP technology has changed the way business is conducted in the… Continue Reading What is VoIP QoS? (and how to set it up)