Operator Connect features: What’s included with the Microsoft PBX?

Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services.  Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying […]

Operator Connect licensing options explained

Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services.  Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying […]

Pros and cons of Microsoft Operator Connect

It’s no secret that Microsoft Teams has become a significant player in the workplace communication space. Over 90% of Fortune 500 companies are now using Microsoft Teams Phone System, and we expect businesses of all sizes to continue embracing the communications app. Why has Teams Become so Dominant? Part of the rapid adoption is its inclusion in Office […]

Operator Connect vs. Direct Routing

Microsoft Teams is quickly becoming the go-to solution for business communication. Teams unites text, video, and voice communications in one app. It also integrates with other Microsoft apps most businesses already use. Teams has exploded in popularity throughout the business world in the past few years. The app recently reached 270 million monthly active users, […]

SD-WAN for businesses: A complete guide

As businesses adjust to accommodate the growing demands of working in a post-pandemic world, IT teams have been tasked with finding more flexible networking solutions. Traditional models can’t keep up with the high volumes of traffic resulting from cloud adoption, and network management has become more complex with the addition of remote workforces. That’s where […]