By now, you’ve likely heard about VoIP communications. Simply put, VoIP refers to voice communication transmitted via the Internet vs. the physical copper phone lines of the past. The explosion of VoIP business solutions has revolutionized what it means to take a work call, enabling the work from anywhere movement. VoIP call routing allows customers […]
When you are ready to find the right SIP trunk provider for your business, it’s important for you to understand the costs. Using Session Initiation Protocol (SIP), these trunks function like a bundle of phone lines. Many companies rely on SIP trunks to help open up those voice lines for the office. The cost of […]
A business’s phone system is only as good as the network powering it. The combination of distributed workforces, industry consolidation, and the need to scale means IT leaders are re-evaluating their phone systems to ensure they meet the demands of modern workflows. Traditional Voice over Internet Protocol (VoIP) is still a reliable choice for many […]
Do you want to know the basics of a PSTN? There are several key points you should know if you’re going to use it for your business. From the fundamental setups to new alternatives, here are a few things that you will want to know about PSTN. Are you still searching for the right communications […]
Microsoft Teams is more than a household name. Around 130 million commercial Microsoft users now use Teams,1 so it only makes sense that more businesses want to know if they can use this popular collaboration platform as a voice solution. Since MS Teams offers a complete suite of cloud-based features, including instant messaging, file sharing, […]
Session Initiation Protocol Application Layer Gateway (SIP ALG) is the most common hidden cause of VoIP call quality problems in business networks. SIP ALG is a router feature that inspects and rewrites voice traffic as it passes through your firewall. It ships enabled by default on most commercial routers. It’s designed to help VoIP calls […]
Cloud services are becoming standard for businesses of all sizes, and phone systems are no exception. The cloud telephony market is expected to reach $51.5 billion by 2032,1 likely due to the increased scalability, security, and cost savings offered by these flexible communication solutions. Cloud voice can help businesses: Save an average of 49,660 hours […]
Around 92% of businesses are expected to adopt a software-defined wide area network (SD-WAN) solution by 2026.1 If you haven’t moved your business to an SD-WAN solution yet, it’s likely only a matter of time. However, many business leaders aren’t sure if managed SD-WAN or a DIY solution would be best for their company. While […]
Cloud voice solutions are no longer just a trend. An estimated 70% of businesses will leverage cloud telephony services by the end of 2023,1 so if you have yet to move your business communications to the cloud, it’s likely only a matter of time. Between performance problems like poor audio quality or dropped calls and […]
How to quickly port your VoIP numbers: Steps, challenges, & more Thinking of switching to a new VoIP service provider, but feel overwhelmed by the number porting process? The VoIP number porting process is easier than it seems. However, before you go all-in — it’s important to understand how it works to ensure the switch […]