Explore the top telecom trends for 2025, from 5G advancements and AI innovations to major industry shifts. Discover how these changes will shape the future of telecommunications.
Changing to a new collaboration solution may seem impossible at first. But it doesn’t have to be. Migrating to Microsoft Teams Phone is more than a simple technology upgrade — it’s a transformation that can redefine how organizations communicate and collaborate. With its seamless integration into the Microsoft 365 ecosystem, Teams Phone offers businesses the […]
It’s no secret that Teams has become the industry leader in UCaaS, with more than 320 million users in 2024. That’s probably got you thinking of switching to a Microsoft Teams Phone system. Great choice! But before going all-in — it’s important to understand migrating to Microsoft Teams Phone is a strategic journey that requires […]
No one wants to see their next big IT project fail. Even the best solutions can fall short if no effort is made to understand the real needs of the people using the platform every day. What steps can you take to streamline the migration process? Teams Phone migration expert Matt Carlson joined us for […]
What’s the secret to a successful Teams Phone deployment? This isn’t an easy question to answer. Unless that is — you’re Teams Phone expert Matt Carlson. Matt rejoined us for Episode 79: Immediate Benefits, the Why, and Lessons Learned, where he covered important lessons he’s learned from the field. In this episode, Matt unpacks: Post-migration […]
Microsoft Teams Phone does a lot of things. But how many of those advanced features do you really need? Teams expert Matt Carlson gets asked this all the time. Luckily, he provides all the answers in Episode 80: Exploring Advanced Features, E911, and Wrapping Up Your Teams Phone Journey. In this episode, Matt discusses: Many […]
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying […]
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft Teams Phone supports high-quality audio and video conference calls, enhancing virtual meeting experiences, including the integration of conference phones within Microsoft Teams Phone. Microsoft offers its own Calling Plan alongside Operator […]
The workplace as we know it continues to change almost daily. We’ve seen the rise of remote and hybrid work, global teams, and the need for easy collaboration in any environment. In fact, in 2024, 28.2% of full-time employees claimed they worked in a hybrid model. Adapting to these trends has created new challenges like: […]
Higher Productivity Teams voice solutions provide employees with a central hub for business communication and collaboration tools, reducing app switching and increasing efficiency. One study found that MS Teams can increase productivity for each employee by 15 to 25 minutes per day on average, resulting in up to $21 million less spent on labor costs […]