Higher Productivity Teams voice solutions provide employees with a central hub for business communication and collaboration tools, reducing app switching and increasing efficiency. One study found that MS Teams can increase productivity for each employee by 15 to 25 minutes per day on average, resulting in up to $21 million less spent on labor costs […]
Cloud voice solutions are no longer just a trend. An estimated 70% of businesses will leverage cloud telephony services by the end of 2023,1 so if you have yet to move your business communications to the cloud, it’s likely only a matter of time. Between performance problems like poor audio quality or dropped calls and […]
Cloud Voice has gained popularity as businesses seek more scalable, agile, and cost-effective solutions for their communication needs. Around 61% of CEOs say they plan to switch from traditional phone systems to cloud voice, adding to the 35% of companies already using this flexible technology.1 While VaaS can help companies streamline communications and improve customer […]
Microsoft Teams is more than a household name. Around 130 million commercial Microsoft users now use Teams, so it only makes sense that more businesses want to know if they can use this popular collaboration platform as a voice solution. Since MS Teams offers a complete suite of cloud-based features, including instant messaging, file sharing, and video […]
Despite the rise in popularity of digital channels, phones are still the top dog in business communications. 52% of businesses still consider phone calls to be their primary communication tool.1 And as 65% of consumers prefer to call companies over other channels like texting or emailing,2 it’s clear phones aren’t going away anytime soon. Having […]
Business leaders worldwide have woken up to the advantages of hybrid work, with an estimated 40.7 million U.S. employees predicted to work remotely by 2025.1 If you want to outpace the competition, it’s time to look beyond legacy technologies and embrace managed cloud services. #1. Comprehensive Cloud Collaboration Tools Are a Must 17% of remote […]
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying […]
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying […]
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying […]
