The workplace as we know it continues to change almost daily. We’ve seen the rise of remote and hybrid work, global teams, and the need for easy collaboration in any environment. In fact, in 2024, 28.2% of full-time employees claimed they worked in a hybrid model. Adapting to these trends has created new challenges like: […]
When you are ready to find the right SIP trunk provider for your business, it’s important for you to understand the costs. Using Session Initiation Protocol (SIP), these trunks function like a bundle of phone lines. Many companies rely on SIP trunks to help open up those voice lines for the office. The cost of […]
A business’s phone system is only as good as the network powering it. The combination of distributed workforces, industry consolidation, and the need to scale means IT leaders are re-evaluating their phone systems to ensure they meet the demands of modern workflows. Traditional Voice over Internet Protocol (VoIP) is still a reliable choice for many […]
Cloud voice solutions are no longer just a trend. An estimated 70% of businesses will leverage cloud telephony services by the end of 2023,1 so if you have yet to move your business communications to the cloud, it’s likely only a matter of time. Between performance problems like poor audio quality or dropped calls and […]
How to quickly port your VoIP numbers: Steps, challenges, & more Thinking of switching to a new VoIP service provider, but feel overwhelmed by the number porting process? The VoIP number porting process is easier than it seems. However, before you go all-in — it’s important to understand how it works to ensure the switch […]
It’s essential that people make the best decisions when selecting their communications equipment, especially in the modern era of remote working and with the ever-growing reliance on technology to keep businesses connected and efficient. However, these decisions can be tricky since so many brands, providers, and styles are available to choose from. How is a […]
In today’s business environment, seamless communication is more crucial than ever. Whether it’s internal collaboration among team members or connecting with clients and partners, having the right conference phone can make all the difference. With more businesses embracing remote work and hybrid models, selecting the best VoIP conference phone for your needs is essential to […]
Despite the rise in popularity of digital channels, phones are still the top dog in business communications. 52% of businesses still consider phone calls to be their primary communication tool.1 And as 65% of consumers prefer to call companies over other channels like texting or emailing,2 it’s clear phones aren’t going away anytime soon. Having […]
It’s been three years since the start of the COVID-19 pandemic. While the past few years may feel like a fever dream, IT leaders haven’t forgotten how challenging it was to set up systems and cloud communication tools to support employees working from home. Hastily-made decisions resulted in ill-fitting solutions, but many businesses managed to […]
Business leaders worldwide have woken up to the advantages of hybrid work, with an estimated 40.7 million U.S. employees predicted to work remotely by 2025.1 If you want to outpace the competition, it’s time to look beyond legacy technologies and embrace managed cloud services. #1. Comprehensive Cloud Collaboration Tools Are a Must 17% of remote […]