Microsoft Teams is more than a household name. Around 130 million commercial Microsoft users now use Teams, so it only makes sense that more businesses want to know if they can use this popular collaboration platform as a voice solution. Since MS Teams offers a complete suite of cloud-based features, including instant messaging, file sharing, and video… Continue Reading The complete guide to connecting Microsoft Teams with a voice solution
Digital transformation is one of the top strategies many organizations are pursuing to increase their competitive edge. The pandemic forced a greater focus on digital transformation because the business world needed to move toward hybrid workforces as the workforce of the future. SD-WAN solutions, cloud platforms, and IoT are the three key technologies that are… Continue Reading How SD-WAN technology makes digital transformation a reality
Despite the rise in popularity of digital channels, phones are still the top dog in business communications. 52% of businesses still consider phone calls to be their primary communication tool.1 And as 65% of consumers prefer to call companies over other channels like texting or emailing,2 it’s clear phones aren’t going away anytime soon. Having… Continue Reading How to choose the best Cloud Voice solution for your business
Business leaders worldwide have woken up to the advantages of hybrid work, with an estimated 40.7 million U.S. employees predicted to work remotely by 2025.1 If you want to outpace the competition, it’s time to look beyond legacy technologies and embrace managed cloud services. #1. Comprehensive Cloud Collaboration Tools Are a Must 17% of remote… Continue Reading 3 Managed Cloud Services trends you can’t ignore in 2024
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying… Continue Reading The best 6 features in Microsoft Teams Phone System
Microsoft Teams has rapidly become the business world’s go-to solution for communication and collaboration. The latest statistics from Microsoft indicate over 270 million daily active users, a significant increase from 145 million in 2021. Yet, on its own, Microsoft Teams is only a partial telecom solution. It needs PSTN connectivity to become a true business… Continue Reading How to migrate to Operator Connect from Direct Routing or Microsoft’s Calling Plans
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying… Continue Reading Operator Connect features: What’s included with the Microsoft PBX?
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying… Continue Reading Operator Connect licensing options explained
Approximately 270 million people use Microsoft Teams every month, making it the dominant platform for business communication and collaboration. Yet, it’s not ready to become your sole telecom platform on its own. You’ll need to expand its capabilities by integrating a PSTN carrier to enable true business calling. Microsoft presently has three options for PSTN… Continue Reading Microsoft Operator Connect key terms: What you need to know