The rapid growth of Microsoft Teams doesn’t seem to be slowing down—with more than 300 million annual users on the platform in 2023. And now, with Operator Connect and other […]
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside […]
The workplace as we know it continues to change almost daily. We’ve seen the rise of remote and hybrid work, global teams, and the need for easy collaboration in any […]
How to optimize business communications with Teams Phone using call quality dashboards & Microsoft solutions High-quality calls are the expectation today. Anything less isn’t good enough. Ensuring top-notch call quality […]
Can you use Microsoft Teams as a contact center effectively? Yes, and this article will show you how. Discover the core features of using Microsoft Teams as a contact center, […]
In the evolving landscape of cloud computing environments, data security and compliance requirements are paramount. For organizations working with the U.S. government or dealing with Controlled Unclassified Information (CUI), understanding […]
In today’s business landscape, organizations are increasingly reliant on cloud applications and services to drive growth, collaboration, and innovation. Experts predict businesses will spend nearly $200 billion on software as […]
Microsoft 365 GCC High is a cloud solution tailored for U.S. federal agencies and their partners needing top-level security and compliance. It surpasses other environments in protecting sensitive data, adhering […]
By now, you’ve likely heard about VoIP communications. Simply put, VoIP refers to voice communication transmitted via the Internet vs. the physical copper phone lines of the past. The explosion […]
When you are ready to find the right SIP trunk provider for your business, it’s important for you to understand the costs. Using Session Initiation Protocol (SIP), these trunks function […]