If you’re reading this post, then it’s likely that you’re ready to start the switch to a specialized Voice over Internet Protocol (VoIP) system to help improve your business’s communications capabilities while cutting costs and creating an effective environment for remote work. With all of the benefits that VoIP can provide, there’s little wonder why […]
Many businesses are abandoning traditional analog landline phone services in favor of more modern VoIP communication services. In fact, over 61% of today’s businesses switch to VoIP network services as soon as their previous landline communication contract expires. However, even though VoIP makes managing your business communications more convenient, seamlessly switching your business communication systems […]
A Session Initiation Protocol (SIP) proxy server manages and directs all SIP-based communication packets, like telephony, allowing users to communicate over the network. A SIP proxy server is a robust system for authenticating, encrypting, and delivering voice, video, and messaging communication. SIP servers are a critical component of the Private Branch Exchange (PBX), enabling communication between […]
Video conferencing phone systems have become a staple in businesses across the world. And COVID-19 has only made them more essential. IT leaders are taking a second look at their phone systems. This article will take you through every step of building an architecture that works best for your company. However, upgrading your VoIP system […]
Many businesses are abandoning traditional analog landline phone services in favor of more modern VoIP communication services. In fact, over 61% of today’s businesses switch to VoIP network services as soon as their previous landline communication contract expires. However, even though VoIP makes managing your business communications more convenient, seamlessly switching your business communication systems […]
It’s essential that people make the best decisions when selecting their communications equipment, especially in the modern era of remote working and with the ever-growing reliance on technology to keep businesses connected and efficient. However, these decisions can be tricky since so many brands, providers, and styles are available to choose from. How is a […]
Voice over Internet Protocol (VoIP), the revolutionary business technology that allows users to initiate calls over internet connections, has allowed for transaction efficiency between consumers and businesses in many ways. We know that communication is the lifeblood of any business. And in many ways, VoIP technology has changed the way business is conducted in the […]
There’s no denying VoIP conference phones play a crucial role in making business communications possible. Whether that’s internally between employees or externally with customers, vendors, or partners, communications are the lifeblood of modern businesses. And while the pandemic changed the way we work forever, business communications are still as important as ever. Employees working at […]
Today, a modern contact center needs to meet customers’ expectations and excel in terms of communication. Customers need you, the provider, to deliver top-notch services on a channel they are most comfortable using. A hosted contact center offers robust solutions to meet those high demanding customer expectations. But, before we dive deeper into any details, […]
Session Initiation Protocol (SIP) has quickly become an important topic for IT departments and businesses that are looking to expand their phone service past a single location. Today’s companies are switching to cloud phone services to better equip their staff with the tools they need to efficiently and effectively communicate in the hybrid workplace. Simply […]
