Microsoft Teams is quickly becoming the go-to solution for business communication. Teams unites text, video, and voice communications in one app. It also integrates with other Microsoft apps most businesses already use. Teams has exploded in popularity throughout the business world in the past few years. The app recently reached 270 million monthly active users,… Continue Reading Operator Connect vs. Direct Routing
Microsoft Teams has undergone rapid adoption throughout the business world, growing from 2 million monthly users in 2017 to 270 million in early 2022. Yet, right out of the box, Teams isn’t a complete UCaaS solution as it lacks external calling. At first, the only option for PSTN capabilities was Calling Plan, which required making… Continue Reading How to evaluate an Operator Connect provider
83%1 of employers say they’ve made a successful shift to remote work. Most businesses are settled into these remote and hybrid work arrangements going into 2022, and many are evaluating where they can make improvements to their telecom and IT infrastructure. Sound like a familiar undertaking? You might need the support of a managed cloud services… Continue Reading 5 Benefits of Cloud Services for a remote workforce