Microsoft Teams is more than a household name. Around 130 million commercial Microsoft users now use Teams,1 so it only makes sense that more businesses want to know if they […]
Business leaders worldwide have woken up to the advantages of hybrid work, with an estimated 40.7 million U.S. employees predicted to work remotely by 2025.1 If you want to outpace […]
It’s no secret that Microsoft Teams has become a significant player in the workplace communication space. Over 90% of Fortune 500 companies are now using Microsoft Teams Phone System, and we expect […]
The modern workplace is remote. According to a survey conducted by Gartner, more than 80% of company leaders plan to permit remote work after the pandemic. Virtual hubs for collaboration, […]
Voice over Internet Protocol (VoIP), the revolutionary business technology that allows users to initiate calls over internet connections, has allowed for transaction efficiency between consumers and businesses in many ways. […]
Your contact center is the beating heart of your customer service operations. You need to make sure it’s equipped to handle customer needs. There’s a lot that goes into that, […]