The needs and preferences of the modern workforce are rapidly evolving. Even when the pandemic is over, remote working will likely continue to be widespread. Today, organizations are exploring the possibility of creating a hybrid workforce that’s more efficient and productive. But there’s one significant challenge that every company must overcome before building a hybrid […]
Business communications are changing to adapt to the way we work with technology. Today we have new needs that didn’t exist on a mainstream level a decade ago. Even before a global pandemic forced the issue, more than 4 million workers worldwide were remote at least part of the time. Between video conferencing, connectivity, and […]
VoIP (Voice over Internet Protocol) can make calls using a broadband internet connection. It operates the same way as a traditional phone, except you need a stable internet connection. Like all phones, you need a phone number. Phone numbers identify who is calling, where the call is coming from, and sometimes what device is making […]
Searching for a business phone service can be challenging. You will want to understand the difference between fixed VoIP and non-fixed VoIP numbers. Voice over Internet Protocol (VoIP) is an exciting new technology that can lower your communication costs as you connect with customers worldwide. There are many differences between these phone services. Here is […]
The workforce is evolving more rapidly than ever. It experienced a gigantic shift when businesses switched to remote work in 2020, and it’s about to undergo another one. With vaccinations being rolled out and the country opening up again, we’re about to be able to return to a normal workplace. But is that what workers […]
How can we ensure a smooth port? That’s the one question we get asked all the time, and for good reason. Porting may seem hard if you’re not familiar with the process. But with the right information and approach, it can be fairly straightforward. We asked our porting specialists to come up with five easy […]
When it comes to business communications, efficiency is key. Nobody wants to waste time – and therefore money – messing around with complicated technology. This is one of the many reasons VoIP has risen as a de facto communication resource for enterprises. This phone system is highly adept and able to address several business issues […]
Now more than ever, growing businesses need access to the best possible communication tools to ensure they are delivering value to their customers. If your business is already looking to update its communication systems and equipment, you’ve likely found some information regarding switching to a VoIP-based system. But what is VoIP? And what are the […]
The modern workplace is remote. According to a survey conducted by Gartner, more than 80% of company leaders plan to permit remote work after the pandemic. Virtual hubs for collaboration, including Microsoft Teams, Slack, and other UCaaS platforms, have played a monumental role in transforming the workplace as we know it. Voice, video, instant messaging, […]
A Session Initiation Protocol (SIP) proxy server manages and directs all SIP-based communication packets, like telephony, allowing users to communicate over the network. A SIP proxy server is a robust system for authenticating, encrypting, and delivering voice, video, and messaging communication. SIP servers are a critical component of the Private Branch Exchange (PBX), enabling communication between users […]