Healthcare’s ongoing digital transformation has greatly improved access to essential tests, medical services, and more. Much of this transformation has been driven by new technologies, evolving patient expectations, and changing regulatory requirements. All of this has made it harder than ever for healthcare providers to remain competitive without compromising on the quality of care provided,… Continue Reading Managed Services in Healthcare: Transforming Patient Care and Operational Efficiency
The real estate industry is rapidly evolving thanks to new technology, shifting consumer expectations, and regulatory changes. More than ever, real estate is an omnichannel experience that leverages multiple communications channels and platforms to streamline the customer experience. Real estate professionals looking to stay competitive, streamline operations, and improve client relationships need the right technology… Continue Reading Why a Managed Service Provider is Essential for Real Estate Success
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying… Continue Reading When should you migrate to Operator Connect?
If you want a crystal-clear call that only requires an internet connection, think about Voice over Internet protocol (VoIP). With these codecs, you can have reliable and cost-effective calling for your business. Choosing the right codec for VoIP is vital for your enterprise. Here are a few things that you need to know about VoIP and these… Continue Reading What are VoIP codecs? (Bandwidth & comparisons)
By now, you’ve likely heard about VoIP communications. Simply put, VoIP refers to voice communication transmitted via a broadband internet connection instead of the physical copper phone lines of the past. The explosion of VoIP business solutions has revolutionized what it means to take a work call, enabling the work from anywhere movement. VoIP call routing allows customers… Continue Reading VoIP call routing: A complete guide
When you are ready to find the right SIP trunk provider for your business, it’s important for you to understand the costs and considerations for selecting among various SIP trunk providers. Elastic SIP trunking, a scalable and flexible VoIP infrastructure service used by over 50,000 businesses, offers features such as global connectivity, flexible pricing, unlimited… Continue Reading SIP trunking price comparisons (Buyer’s guide)
Video conferencing phone systems have become a staple in businesses across the world. And COVID-19 has only made them more essential. IT leaders are taking a second look at their phone systems. This article will take you through every step of building an architecture that works best for your company. Choosing a reliable VoIP service provider is… Continue Reading Build the best VoIP architecture for every network type
Currently, there are only 915 million PSTNs in the world—the lowest number in the modern century. Broadband telephony, along with VoIP, eliminates the need for traditional circuit-switched networks and offers lower network infrastructure costs and advanced features like unified communications and app integrations. If you want to learn about the future of communications, keep reading.… Continue Reading What is PSTN? (Public Switched Telephone Network)
Higher Productivity Teams voice solutions provide employees with a central hub for business communication and collaboration tools, reducing app switching and increasing efficiency. One study found that MS Teams can increase productivity for each employee by 15 to 25 minutes per day on average, resulting in up to $21 million less spent on labor costs… Continue Reading The complete guide to connecting Microsoft Teams with a voice solution
Cloud services are becoming standard for businesses of all sizes, and phone systems are no exception. The cloud telephony market is expected to reach $51.5 billion by 2032,1 likely due to the increased scalability, security, and cost savings offered by these flexible communication solutions. Cloud computing, with its essential characteristics and value proposition, plays… Continue Reading What is Cloud Voice and why do businesses need it?