How is your business staying compliant with current Enhanced 911 (E911) regulations? Ensuring emergency services can quickly locate callers during an emergency is essential. While many businesses rely on some form of an E911 solution — the industry continues to shift to Next Generation 911 (NG911) to improve this critical, life-saving function. But what’s the… Continue Reading Your Guide to E911 Compliance + 9 Tips to Stay Compliant
Healthcare’s ongoing digital transformation has greatly improved access to essential tests, medical services, and more. Much of this transformation has been driven by new technologies, evolving patient expectations, and changing regulatory requirements. All of this has made it harder than ever for healthcare providers to remain competitive without compromising on the quality of care provided,… Continue Reading Managed Services in Healthcare: Transforming Patient Care and Operational Efficiency
The real estate industry is rapidly evolving thanks to new technology, shifting consumer expectations, and regulatory changes. More than ever, real estate is an omnichannel experience that leverages multiple communications channels and platforms to streamline the customer experience. Real estate professionals looking to stay competitive, streamline operations, and improve client relationships need the right technology… Continue Reading Why a Managed Service Provider is Essential for Real Estate Success
In today’s fast-paced business environment, having a reliable and efficient communication system is crucial. Microsoft Operator Connect, integrated with Momentum’s expertise, offers businesses a powerful solution for enhancing their communication strategies. By leveraging operator connect for Microsoft, organizations can simplify telephony integration with Teams, enable quick deployment, and support new communication strategies while utilizing existing… Continue Reading Why You Should Choose Microsoft Operator Connect with Momentum
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying… Continue Reading When should you migrate to Operator Connect?
If you want a crystal-clear call that only requires an internet connection, think about Voice over Internet protocol (VoIP). With these codecs, you can have reliable and cost-effective calling for your business. Choosing the right codec for VoIP is vital for your enterprise. Here are a few things that you need to know about VoIP and these… Continue Reading What are VoIP codecs? (Bandwidth & comparisons)
The rapid growth of Microsoft Teams doesn’t seem to be slowing down—with more than 300 million annual users on the platform in 2023. And now, with Operator Connect and other Microsoft Teams phone solutions readily available, the platform has quickly become the go-to choice for PSTN calling, too. But what about in more complex environments,… Continue Reading GCC vs. GCC High: Key Differences, Use Cases, and More
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft Teams Phone supports high-quality audio and video conference calls, enhancing virtual meeting experiences, including the integration of conference phones within Microsoft Teams Phone. Microsoft offers its own Calling Plan alongside Operator… Continue Reading What is Microsoft Teams Phone?
The workplace as we know it continues to change almost daily. We’ve seen the rise of remote and hybrid work, global teams, and the need for easy collaboration in any environment. In fact, in 2024, 28.2% of full-time employees claimed they worked in a hybrid model. Adapting to these trends has created new challenges like:… Continue Reading 7 questions you need to answer before choosing a UCaaS platform & provider
How to optimize business communications with Teams Phone using call quality dashboards & Microsoft solutions High-quality calls are the expectation today. Anything less isn’t good enough. Ensuring top-notch call quality is critical for both productivity and customer satisfaction. Microsoft’s Call Quality Dashboard (CQD), when integrated with tools like Power BI and Teams Phone, offers powerful… Continue Reading The best Teams Phone solutions for enhanced communication experience