Currently, there are only 915 million PSTNs in the world—the lowest number in the modern century. Broadband telephony, along with VoIP, eliminates the need for traditional circuit-switched networks and offers lower network infrastructure costs and advanced features like unified communications and app integrations. If you want to learn about the future of communications, keep reading.… Continue Reading What is PSTN? (Public Switched Telephone Network)
Higher Productivity Teams voice solutions provide employees with a central hub for business communication and collaboration tools, reducing app switching and increasing efficiency. One study found that MS Teams can increase productivity for each employee by 15 to 25 minutes per day on average, resulting in up to $21 million less spent on labor costs… Continue Reading The complete guide to connecting Microsoft Teams with a voice solution
Cloud services are becoming standard for businesses of all sizes, and phone systems are no exception. The cloud telephony market is expected to reach $51.5 billion by 2032,1 likely due to the increased scalability, security, and cost savings offered by these flexible communication solutions. Cloud computing, with its essential characteristics and value proposition, plays… Continue Reading What is Cloud Voice and why do businesses need it?
Cloud voice solutions are no longer just a trend. An estimated 70% of businesses will leverage cloud telephony services by the end of 2023,1 so if you have yet to move your business communications to the cloud, it’s likely only a matter of time. Between performance problems like poor audio quality or dropped calls and… Continue Reading Is your business ready to switch to cloud telephony services?
Cloud Voice has gained popularity as businesses seek more scalable, agile, and cost-effective solutions for their communication needs. Around 61% of CEOs say they plan to switch from traditional phone systems to cloud voice, adding to the 35% of companies already using this flexible technology.1 While VaaS can help companies streamline communications and improve customer… Continue Reading 5 mistakes to avoid when choosing your Cloud Voice solution
Microsoft Teams is more than a household name. Around 130 million commercial Microsoft users now use Teams, so it only makes sense that more businesses want to know if they can use this popular collaboration platform as a voice solution. Since MS Teams offers a complete suite of cloud-based features, including instant messaging, file sharing, and video… Continue Reading The complete guide to connecting Microsoft Teams with a voice solution
Despite the rise in popularity of digital channels, phones are still the top dog in business communications. 52% of businesses still consider phone calls to be their primary communication tool.1 And as 65% of consumers prefer to call companies over other channels like texting or emailing,2 it’s clear phones aren’t going away anytime soon. Having… Continue Reading How to choose the best Cloud Voice solution for your business
Business leaders worldwide have woken up to the advantages of hybrid work, with an estimated 40.7 million U.S. employees predicted to work remotely by 2025.1 If you want to outpace the competition, it’s time to look beyond legacy technologies and embrace managed cloud services. #1. Comprehensive Cloud Collaboration Tools Are a Must 17% of remote… Continue Reading 3 Managed Cloud Services trends you can’t ignore in 2024
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying… Continue Reading The best 6 features in Microsoft Teams Phone System