By now, you’ve likely heard about VoIP communications. Simply put, VoIP refers to voice communication transmitted via a broadband internet connection instead of the physical copper phone lines of the past. The explosion of VoIP business solutions has revolutionized what it means to take a work call, enabling the work from anywhere movement. VoIP call routing allows customers […]
When you are ready to find the right SIP trunk provider for your business, it’s important for you to understand the costs and considerations for selecting among various SIP trunk providers. Elastic SIP trunking, a scalable and flexible VoIP infrastructure service used by over 50,000 businesses, offers features such as global connectivity, flexible pricing, unlimited […]
A business’s phone system is only as good as the network powering it. The combination of distributed workforces, industry consolidation, and the need to scale means IT leaders are re-evaluating their phone systems to ensure they meet the demands of modern workflows. Traditional Voice over Internet Protocol (VoIP) is still a reliable choice for many […]
Currently, there are only 915 million PSTNs in the world—the lowest number in the modern century. Broadband telephony, along with VoIP, eliminates the need for traditional circuit-switched networks and offers lower network infrastructure costs and advanced features like unified communications and app integrations. If you want to learn about the future of communications, keep reading. […]
Higher Productivity Teams voice solutions provide employees with a central hub for business communication and collaboration tools, reducing app switching and increasing efficiency. One study found that MS Teams can increase productivity for each employee by 15 to 25 minutes per day on average, resulting in up to $21 million less spent on labor costs […]
Here’s a scenario you’re likely familiar with. You just installed a VoIP system and are eager to begin reaping the benefits. There’s one problem. It’s not working correctly. Perhaps you’re experiencing a lot of dropped calls for reasons you can’t explain. Maybe you keep dealing with a cluster of ringing and calling at the same […]
Cloud services are becoming standard for businesses of all sizes, and phone systems are no exception. The cloud telephony market is expected to reach $51.5 billion by 2032,1 likely due to the increased scalability, security, and cost savings offered by these flexible communication solutions. Cloud computing, with its essential characteristics and value proposition, plays […]
Cloud voice solutions are no longer just a trend. An estimated 70% of businesses will leverage cloud telephony services by the end of 2023,1 so if you have yet to move your business communications to the cloud, it’s likely only a matter of time. Between performance problems like poor audio quality or dropped calls and […]
How to quickly port your VoIP numbers: Steps, challenges, & more Thinking of switching to a new VoIP service provider, but feel overwhelmed by the number porting process? The VoIP number porting process is easier than it seems. However, before you go all-in — it’s important to understand how it works to ensure the switch […]
It’s essential that people make the best decisions when selecting their communications equipment, especially in the modern era of remote working and with the ever-growing reliance on technology to keep businesses connected and efficient. However, these decisions can be tricky since so many brands, providers, and styles are available to choose from. How is a […]