Your Guide to E911 Compliance + 9 Tips to Stay Compliant

How is your business staying compliant with current Enhanced 911 (E911) regulations? Ensuring emergency services can quickly locate callers during an emergency is essential. While many businesses rely on some form of an E911 solution — the industry continues to shift to Next Generation 911 (NG911) to improve this critical, life-saving function. But what’s the… Continue Reading Your Guide to E911 Compliance + 9 Tips to Stay Compliant

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Managed Services in Healthcare: Transforming Patient Care and Operational Efficiency

Healthcare’s ongoing digital transformation has greatly improved access to essential tests, medical services, and more.  Much of this transformation has been driven by new technologies, evolving patient expectations, and changing regulatory requirements. All of this has made it harder than ever for healthcare providers to remain competitive without compromising on the quality of care provided,… Continue Reading Managed Services in Healthcare: Transforming Patient Care and Operational Efficiency

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Why a Managed Service Provider is Essential for Real Estate Success​

The real estate industry is rapidly evolving thanks to new technology, shifting consumer expectations, and regulatory changes.  More than ever, real estate is an omnichannel experience that leverages multiple communications channels and platforms to streamline the customer experience. Real estate professionals looking to stay competitive, streamline operations, and improve client relationships need the right technology… Continue Reading Why a Managed Service Provider is Essential for Real Estate Success​

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Momentum Strengthens Bench to Elevate Microsoft Teams Deployments

Momentum Taps Experienced Microsoft MVPs to Support Global Microsoft Teams Strategy ATLANTA —October 1 — Momentum, a leading global managed services provider, is pleased to announce the appointment of two recognized leaders in Microsoft technology. Mark Vale will serve as Momentum’s new Global Architect, while Satish Upadhyaya will act as Teams Enterprise Architect. Adding decades of combined… Continue Reading Momentum Strengthens Bench to Elevate Microsoft Teams Deployments

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When should you migrate to Operator Connect?

Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services.  Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying… Continue Reading When should you migrate to Operator Connect?

What are VoIP codecs? (Bandwidth & comparisons)

If you want a crystal-clear call that only requires an internet connection, think about Voice over Internet protocol (VoIP). With these codecs, you can have reliable and cost-effective calling for your business. Choosing the right codec for VoIP is vital for your enterprise. Here are a few things that you need to know about VoIP and these… Continue Reading What are VoIP codecs? (Bandwidth & comparisons)

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What is Microsoft Teams Phone?

Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft Teams Phone supports high-quality audio and video conference calls, enhancing virtual meeting experiences, including the integration of conference phones within Microsoft Teams Phone. Microsoft offers its own Calling Plan alongside Operator… Continue Reading What is Microsoft Teams Phone?

7 questions you need to answer before choosing a UCaaS platform & provider

The workplace as we know it continues to change almost daily. We’ve seen the rise of remote and hybrid work, global teams, and the need for easy collaboration in any environment. In fact, in 2024, 28.2% of full-time employees claimed they worked in a hybrid model. Adapting to these trends has created new challenges like:… Continue Reading 7 questions you need to answer before choosing a UCaaS platform & provider

MS Teams Faxing

Momentum Unveils Teams Fax Application

New Offering Transforms Fax Communications into a Seamless Microsoft Teams Experience ATLANTA – July 18 – Momentum, a leading global managed services provider, today announced the availability of Momentum Teams Faxing. This cutting-edge solution transforms Microsoft Teams into a versatile virtual fax machine, eliminating the need for additional software or hardware and revolutionizing how businesses… Continue Reading Momentum Unveils Teams Fax Application

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VoIP call routing: A complete guide

By now, you’ve likely heard about VoIP communications. Simply put, VoIP refers to voice communication transmitted via a broadband internet connection instead of the physical copper phone lines of the past. The explosion of VoIP business solutions has revolutionized what it means to take a work call, enabling the work from anywhere movement. VoIP call routing allows customers… Continue Reading VoIP call routing: A complete guide

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