Microsoft Teams conference call with 4 business people in a meeting

VoIP call routing: A complete guide

By now, you’ve likely heard about VoIP communications. Simply put, VoIP refers to voice communication transmitted via the Internet vs. the physical copper phone lines of the past.  The explosion of VoIP business solutions has revolutionized what it means to take a work call, enabling the work from anywhere movement.  VoIP call routing allows customers […]

How to disable SIP ALG for optimal VoIP performance

Session Initiation Protocol Application Layer Gateway (SIP ALG) is the most common hidden cause of VoIP call quality problems in business networks. SIP ALG is a router feature that inspects and rewrites voice traffic as it passes through your firewall. It ships enabled by default on most commercial routers.  It’s designed to help VoIP calls […]

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