Your Guide to E911 Compliance + 9 Tips to Stay Compliant

How is your business staying compliant with current Enhanced 911 (E911) regulations? Ensuring emergency services can quickly locate callers during an emergency is essential. While many businesses rely on some form of an E911 solution — the industry continues to shift to Next Generation 911 (NG911) to improve this critical, life-saving function. But what’s the… Continue Reading Your Guide to E911 Compliance + 9 Tips to Stay Compliant

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Managed Services in Healthcare: Transforming Patient Care and Operational Efficiency

Healthcare’s ongoing digital transformation has greatly improved access to essential tests, medical services, and more.  Much of this transformation has been driven by new technologies, evolving patient expectations, and changing regulatory requirements. All of this has made it harder than ever for healthcare providers to remain competitive without compromising on the quality of care provided,… Continue Reading Managed Services in Healthcare: Transforming Patient Care and Operational Efficiency

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Why a Managed Service Provider is Essential for Real Estate Success​

The real estate industry is rapidly evolving thanks to new technology, shifting consumer expectations, and regulatory changes.  More than ever, real estate is an omnichannel experience that leverages multiple communications channels and platforms to streamline the customer experience. Real estate professionals looking to stay competitive, streamline operations, and improve client relationships need the right technology… Continue Reading Why a Managed Service Provider is Essential for Real Estate Success​

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When should you migrate to Operator Connect?

Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services.  Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying… Continue Reading When should you migrate to Operator Connect?

What are VoIP codecs? (Bandwidth & comparisons)

If you want a crystal-clear call that only requires an internet connection, think about Voice over Internet protocol (VoIP). With these codecs, you can have reliable and cost-effective calling for your business. Choosing the right codec for VoIP is vital for your enterprise. Here are a few things that you need to know about VoIP and these… Continue Reading What are VoIP codecs? (Bandwidth & comparisons)

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VoIP call routing: A complete guide

By now, you’ve likely heard about VoIP communications. Simply put, VoIP refers to voice communication transmitted via a broadband internet connection instead of the physical copper phone lines of the past. The explosion of VoIP business solutions has revolutionized what it means to take a work call, enabling the work from anywhere movement. VoIP call routing allows customers… Continue Reading VoIP call routing: A complete guide

SIP trunking price comparisons (Buyer’s guide)

When you are ready to find the right SIP trunk provider for your business, it’s important for you to understand the costs and considerations for selecting among various SIP trunk providers. Elastic SIP trunking, a scalable and flexible VoIP infrastructure service used by over 50,000 businesses, offers features such as global connectivity, flexible pricing, unlimited… Continue Reading SIP trunking price comparisons (Buyer’s guide)

Build the best VoIP architecture for every network type

Video conferencing phone systems have become a staple in businesses across the world. And COVID-19 has only made them more essential. IT leaders are taking a second look at their phone systems. This article will take you through every step of building an architecture that works best for your company. Choosing a reliable VoIP service provider is… Continue Reading Build the best VoIP architecture for every network type

What is PSTN? (Public Switched Telephone Network)

Currently, there are only 915 million PSTNs in the world—the lowest number in the modern century. Broadband telephony, along with VoIP, eliminates the need for traditional circuit-switched networks and offers lower network infrastructure costs and advanced features like unified communications and app integrations. If you want to learn about the future of communications, keep reading.… Continue Reading What is PSTN? (Public Switched Telephone Network)

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The complete guide to connecting Microsoft Teams with a voice solution

Higher Productivity Teams voice solutions provide employees with a central hub for business communication and collaboration tools, reducing app switching and increasing efficiency. One study found that MS Teams can increase productivity for each employee by 15 to 25 minutes per day on average, resulting in up to $21 million less spent on labor costs… Continue Reading The complete guide to connecting Microsoft Teams with a voice solution

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