Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft Teams Phone supports high-quality audio and video conference calls, enhancing virtual meeting experiences, including the integration of conference phones within Microsoft Teams Phone. Microsoft offers its own Calling Plan alongside Operator […]
When you are ready to find the right SIP trunk provider for your business, it’s important for you to understand the costs and considerations for selecting among various SIP trunk providers. Elastic SIP trunking, a scalable and flexible VoIP infrastructure service used by over 50,000 businesses, offers features such as global connectivity, flexible pricing, unlimited […]
Video conferencing phone systems have become a staple in businesses across the world. And COVID-19 has only made them more essential. IT leaders are taking a second look at their phone systems. This article will take you through every step of building an architecture that works best for your company. Choosing a reliable VoIP service provider is […]
Despite the rise in popularity of digital channels, phones are still the top dog in business communications. 52% of businesses still consider phone calls to be their primary communication tool.1 And as 65% of consumers prefer to call companies over other channels like texting or emailing,2 it’s clear phones aren’t going away anytime soon. Having […]
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying […]
Communication is the lifeblood of your business. You want to choose a system that helps you reach everyone on your team and those potential clients. When you select Session Initiation Protocol (SIP), you can move all of your existing PBX phone systems to the cloud using Voice over Internet Protocol (VoIP). Here is how SIP […]
Here’s a scenario you’re likely familiar with. You just installed a VoIP system and are eager to begin reaping the benefits. There’s just one problem… …it’s not working correctly. Perhaps you’re experiencing a lot of dropped calls for reasons you can’t explain. Maybe you keep dealing with a cluster of ringing and calling at the […]
The modern workplace is remote. According to a survey conducted by Gartner, more than 80% of company leaders plan to permit remote work after the pandemic. Virtual hubs for collaboration, including Microsoft Teams, Slack, and other UCaaS platforms, have played a monumental role in transforming the workplace as we know it. Voice, video, instant messaging, […]
A Session Initiation Protocol (SIP) proxy server manages and directs all SIP-based communication packets, like telephony, allowing users to communicate over the network. A SIP proxy server is a robust system for authenticating, encrypting, and delivering voice, video, and messaging communication. SIP servers are a critical component of the Private Branch Exchange (PBX), enabling communication between users […]
You’ve likely heard the term SIP Trunking thrown around before. But what does it mean for businesses today? SIP Trunking SIP stands for Session Initiation Protocol and is used to establish and control communication connections between different users and the public switched telephone network (PSTN). With more and more companies making the jump to cloud […]
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