Healthcare’s ongoing digital transformation has greatly improved access to essential tests, medical services, and more. Much of this transformation has been driven by new technologies, evolving patient expectations, and changing regulatory requirements. All of this has made it harder than ever for healthcare providers to remain competitive without compromising on the quality of care provided,… Continue Reading Managed Services in Healthcare: Transforming Patient Care and Operational Efficiency
The real estate industry is rapidly evolving thanks to new technology, shifting consumer expectations, and regulatory changes. More than ever, real estate is an omnichannel experience that leverages multiple communications channels and platforms to streamline the customer experience. Real estate professionals looking to stay competitive, streamline operations, and improve client relationships need the right technology… Continue Reading Why a Managed Service Provider is Essential for Real Estate Success
In today’s fast-paced business environment, having a reliable and efficient communication system is crucial. Microsoft Operator Connect, integrated with Momentum’s expertise, offers businesses a powerful solution for enhancing their communication strategies. By leveraging operator connect for Microsoft, organizations can simplify telephony integration with Teams, enable quick deployment, and support new communication strategies while utilizing existing… Continue Reading Why You Should Choose Microsoft Operator Connect with Momentum
Momentum Taps Experienced Microsoft MVPs to Support Global Microsoft Teams Strategy ATLANTA —October 1 — Momentum, a leading global managed services provider, is pleased to announce the appointment of two recognized leaders in Microsoft technology. Mark Vale will serve as Momentum’s new Global Architect, while Satish Upadhyaya will act as Teams Enterprise Architect. Adding decades of combined… Continue Reading Momentum Strengthens Bench to Elevate Microsoft Teams Deployments
How to optimize business communications with Teams Phone using call quality dashboards & Microsoft solutions High-quality calls are the expectation today. Anything less isn’t good enough. Ensuring top-notch call quality is critical for both productivity and customer satisfaction. Microsoft’s Call Quality Dashboard (CQD), when integrated with tools like Power BI and Teams Phone, offers powerful… Continue Reading The best Teams Phone solutions for enhanced communication experience
Can you use Microsoft Teams as a contact center effectively? Yes, and this article will show you how. Discover the core features of using Microsoft Teams as a contact center, understand its limitations, and learn how to boost its capabilities with integrations. Key Takeaways Microsoft Teams transforms into an effective contact center, supporting basic functionalities… Continue Reading Top features and benefits of using Microsoft Teams as a contact center
New Offering Transforms Fax Communications into a Seamless Microsoft Teams Experience ATLANTA – July 18 – Momentum, a leading global managed services provider, today announced the availability of Momentum Teams Faxing. This cutting-edge solution transforms Microsoft Teams into a versatile virtual fax machine, eliminating the need for additional software or hardware and revolutionizing how businesses… Continue Reading Momentum Unveils Teams Fax Application
Higher Productivity Teams voice solutions provide employees with a central hub for business communication and collaboration tools, reducing app switching and increasing efficiency. One study found that MS Teams can increase productivity for each employee by 15 to 25 minutes per day on average, resulting in up to $21 million less spent on labor costs… Continue Reading The complete guide to connecting Microsoft Teams with a voice solution
Cloud services are becoming standard for businesses of all sizes, and phone systems are no exception. The cloud telephony market is expected to reach $51.5 billion by 2032,1 likely due to the increased scalability, security, and cost savings offered by these flexible communication solutions. Cloud computing, with its essential characteristics and value proposition, plays… Continue Reading What is Cloud Voice and why do businesses need it?
New Offering Ensures Secure and Compliant Collaboration for Agencies and Contractors ATLANTA, June 4, 2024 – Momentum, a leading global managed services provider, is excited to announce the availability of PSTN (Public Switched Telephone Network) Calling and Conferencing services for Microsoft Teams for Government Community Cloud (GCC) High. This release marks a significant milestone in… Continue Reading Momentum Announces Availability of PSTN Calling and Conferencing for Microsoft GCC High
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