Digital transformation marks a fundamental change in how organizations manage their business. The pandemic has forced IT leaders to reprioritize their roadmaps to better focus on their digital strategy. But what do these digital strategies look like? Here’s what we already know. Most companies will need a digital strategy that incorporates unified communication services, and… Continue Reading Transitioning to a Cloud PBX service: Keys to a successful deployment

VoIP adapters—also called Analog Telephone Adapters (ATAs)—are the bridge between analog telephone services and the network that carries your phone calls. VoIP provides a flexible and high-quality phone service solution through your internet connection. However, you can’t plug any old telephone into your router and expect it to work. VoIP adapters make using VoIP services… Continue Reading Best VoIP adapters compared (so you don’t have to)

Voice over Internet Protocol (VoIP), the revolutionary business technology that allows users to initiate calls over internet connections, has allowed for transaction efficiency between consumers and businesses in many ways. We know that communication is the lifeblood of any business. And in many ways, VoIP technology has changed the way business is conducted in the… Continue Reading What is VoIP QoS? (and how to set it up)

Now more than ever, growing businesses need access to the best possible communication tools to ensure they are delivering value to their customers. If your business is already looking to update its communication systems and equipment, you’ve likely found some information regarding switching to a VoIP-based system.  But what is VoIP? And what are the… Continue Reading The pros and cons of VoIP: Should you make the switch?

When a business moves physical location or decides to give up its brick and mortar establishment in favor of online operations – or changes telephone service providers – its phone number becomes the vital lifeline to customer continuity. That’s where VoIP number porting comes into play. VoIP number porting allows you to retain your phone… Continue Reading What is VoIP number porting? A complete guide

If you’re reading this post, then it’s likely that you’re ready to start the switch to a specialized Voice over Internet Protocol (VoIP) system to help improve your business’s communications capabilities while cutting costs and creating an effective environment for remote work.  With all of the benefits that VoIP can provide, there’s little wonder why… Continue Reading 20+ VoIP features you can’t live without

Many businesses are abandoning traditional analog landline phone services in favor of more modern VoIP communication services. In fact, over 61% of today’s businesses switch to VoIP network services as soon as their previous landline communication contract expires. However, even though VoIP makes managing your business communications more convenient, seamlessly switching your business communication systems… Continue Reading VOIP switching? 6 critical steps to know