5 tips to ensure a smooth porting experience

How can we ensure a smooth port? That’s the one question we get asked all the time, and for good reason. Porting may seem hard if you’re not familiar with the process. But with the right information and approach, it can be fairly straightforward. We asked our porting specialists to come up with five easy […]

VoIP vs. Landlines: Find the best phone system

When it comes to business communications, efficiency is key. Nobody wants to waste time – and therefore money – messing around with complicated technology. This is one of the many reasons VoIP has risen as a de facto communication resource for enterprises. This phone system is highly adept and able to address several business issues […]

What is a SIP Proxy Server?

A Session Initiation Protocol (SIP) proxy server manages and directs all SIP-based communication packets, like telephony, allowing users to communicate over the network. A SIP proxy server is a robust system for authenticating, encrypting, and delivering voice, video, and messaging communication. SIP servers are a critical component of the Private Branch Exchange (PBX), enabling communication between users […]

Transitioning to a Cloud PBX service: Keys to a successful deployment

Digital transformation marks a fundamental change in how organizations manage their business. The pandemic has forced IT leaders to reprioritize their roadmaps to better focus on their digital strategy. But what do these digital strategies look like? Here’s what we already know. Most companies will need a digital strategy that incorporates unified communication services, and […]

Best VoIP adapters compared (so you don’t have to)

VoIP adapters—also called Analog Telephone Adapters (ATAs)—are the bridge between analog telephone services and the network that carries your phone calls. VoIP provides a flexible and high-quality phone service solution through your internet connection. However, you can’t plug any old telephone into your router and expect it to work. VoIP adapters make using VoIP services […]

What is VoIP QoS? (and how to set it up)

Voice over Internet Protocol (VoIP), the revolutionary business technology that allows users to initiate calls over internet connections, has allowed for transaction efficiency between consumers and businesses in many ways. We know that communication is the lifeblood of any business. And in many ways, VoIP technology has changed the way business is conducted in the […]

What is Session Initiation Protocol (SIP)?

SIP is making a splash in the business world, especially since over half the workforce in the US is remote. SIP stands for Session Initiation Protocol. It’s a way for people to communicate via the internet, like voice, video, chat, and instant messaging. It’s a crucial aspect of VoIP (Voice over Internet Protocol), like Google […]

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