Unleash the full potential of Microsoft Teams
Transform Microsoft Teams into an all-in-one solution for communication, collaboration, customer insights, and more.
Leverage real-time, advanced analytics
Achieve full visibility into your calls and generate actionable insights to improve decision-making, staffing, and agent training.
Experience simple security and compliance
Protect your communications with Microsoft’s infrastructure and automatically record and save calls to streamline compliance.
Adapt to evolving customer expectations
Deliver deeply personalized omnichannel experiences to customers by integrating your systems and processes into Microsoft Teams.
Uncover more business value from your engagement metrics
Take advantage of Momentum’s extensive experience managing Microsoft Teams deployments to improve productivity, enhance communication, and increase collaboration.
Explore our engagement solutions
Engage your customers at scale with AI-powered text messaging
Transforms texting from a basic channel into your fastest, smartest way to engage customers at scale. Momentum Messaging powered by Clerk Chat makes business texting simple, effective, and automated using intelligent, conversational AI and AI agent templates.
- Native apps: Send and receive SMS right inside Teams, Webex, Slack, Salesforce, and Zendesk.
- Shared phone numbers: Let multiple team members manage conversations from one business number.
- Scheduled SMS & templates: Automate reminders and have fast, consistent responses ready.
- AI flows: Automate FAQs, confirmations, and quick replies so customers get answers instantly.
Run a modern contact center without leaving Microsoft Teams
Momentum’s Microsoft Teams Contact Center, powered by Luware, brings enterprise contact center capabilities directly into Teams. Momentum manages the platform end-to-end, so your agents stay focused on customers while you gain visibility, control, and scale.
- Teams-native agent experience: Agents handle calls and customer interactions directly inside Microsoft Teams.
- Intelligent routing and IVR: Route customers faster using skill-based routing, smart IVR, and automation.
- Real-time visibility & analytics: Monitor queues, agents, and customer experience in real time.
- Compliance & call recording: Record, store, and manage customer conversations to support compliance and more.
Contact Center
Empower agents by deploying a feature-rich contact center directly within Microsoft Teams.
Compliance Call Recording
Add AI-powered compliance call recording to your Microsoft Teams phone system.
Attendant Console
Make call management easy by adding a powerful Attendant Console to Microsoft Teams.
Call Analytics
Integrate detailed call analytics to Microsoft Teams without additional hardware or software.
Bring powerful AI capabilities to Microsoft Teams
Contact Center
Empower agents by deploying a feature-rich contact center directly within Microsoft Teams.
Compliance Call Recording
Add AI-powered compliance call recording to your Microsoft Teams phone system.
Attendant Console
Make call management easy by adding a powerful Attendant Console to Microsoft Teams.
Call Analytics
Integrate detailed call analytics to Microsoft Teams without additional hardware or software.
Grow with confidence with a network that’s built differently
Seamlessly engage your customers at every touchpoint
Momentum brings calling, business messaging, and customer engagement into Microsoft Teams and Webex so teams can respond faster, stay aligned, and deliver consistent customer experiences across every interaction.
Get reliable connectivity everywhere your business operates
Momentum delivers high-performance connectivity and network services that keep every site, cloud workload, and user connected. Scale locations, support hybrid work, and operate with confidence using a network built to perform wherever your business grows.
Make collaboration simple wherever your teams work
Momentum delivers modern collaboration solutions that make calling and communication work together seamlessly. Keep teams connected across locations and devices while reducing complexity behind the scenes.
Secure every location, user, and conversation
Momentum delivers managed SD-WAN, SASE, and secure voice through one partner, one network, and one bill. Protect every location, user, and conversation while reducing risk and operational overhead.
Transforming internal communication across hundreds of locations worldwide
Discover how International Car Wash Group (ICWG) leverages Momentum’s cloud voice solution to streamline communication and collaboration across more than 890 locations in 14 countries.
Get more value out of Microsoft Teams
Add advanced features to Microsoft Teams to enable secure collaboration and data-driven decision making.
