The pros and cons of VoIP: Should you make the switch?

Now more than ever, growing businesses need access to the best possible communication tools to ensure they are delivering value to their customers. If your business is already looking to update its communication systems and equipment, you’ve likely found some information regarding switching to a VoIP-based system.  But what is VoIP? And what are the… Continue Reading The pros and cons of VoIP: Should you make the switch?

What is VoIP number porting? A complete guide

When a business moves physical location or decides to give up its brick and mortar establishment in favor of online operations – or changes telephone service providers – its phone number becomes the vital lifeline to customer continuity. That’s where VoIP number porting comes into play. VoIP number porting allows you to retain your phone… Continue Reading What is VoIP number porting? A complete guide

20+ VoIP features you can’t live without

If you’re reading this post, then it’s likely that you’re ready to start the switch to a specialized Voice over Internet Protocol (VoIP) system to help improve your business’s communications capabilities while cutting costs and creating an effective environment for remote work.  With all of the benefits that VoIP can provide, there’s little wonder why… Continue Reading 20+ VoIP features you can’t live without

VOIP switching? 6 critical steps to know

Many businesses are abandoning traditional analog landline phone services in favor of more modern VoIP communication services. In fact, over 61% of today’s businesses switch to VoIP network services as soon as their previous landline communication contract expires. However, even though VoIP makes managing your business communications more convenient, seamlessly switching your business communication systems… Continue Reading VOIP switching? 6 critical steps to know

What is a SIP Proxy Server? (complete guide)

A Session Initiation Protocol (SIP) proxy server manages and directs all SIP-based communication packets, like telephony, allowing users to communicate over the network. A SIP proxy server is a robust system for authenticating, encrypting, and delivering voice, video, and messaging communication. SIP servers are a critical component of the Private Branch Exchange (PBX), enabling communication between… Continue Reading What is a SIP Proxy Server? (complete guide)

How you can build the best VoIP architecture for every network type

Video conferencing phone systems have become a staple in businesses across the world. And COVID-19 has only made them more essential. IT leaders are taking a second look at their phone systems. This article will take you through every step of building an architecture that works best for your company. However, upgrading your VoIP system… Continue Reading How you can build the best VoIP architecture for every network type

6 critical steps you need to know when switching to VoIP

Many businesses are abandoning traditional analog landline phone services in favor of more modern VoIP communication services. In fact, over 61% of today’s businesses switch to VoIP network services as soon as their previous landline communication contract expires. However, even though VoIP makes managing your business communications more convenient, seamlessly switching your business communication systems… Continue Reading 6 critical steps you need to know when switching to VoIP

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What is a VoIP PABX system? Key features of PABX you’ll want to know

It’s essential that people make the best decisions when selecting their communications equipment, especially in the modern era of remote working and with the ever-growing reliance on technology to keep businesses connected and efficient. However, these decisions can be tricky since so many brands, providers, and styles are available to choose from. How is a… Continue Reading What is a VoIP PABX system? Key features of PABX you’ll want to know

What is VoIP QoS? (and how to set it up)

Voice over Internet Protocol (VoIP), the revolutionary business technology that allows users to initiate calls over internet connections, has allowed for transaction efficiency between consumers and businesses in many ways. We know that communication is the lifeblood of any business. And in many ways, VoIP technology has changed the way business is conducted in the… Continue Reading What is VoIP QoS? (and how to set it up)

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