call analytics for microsoft teams

Get full visibility into every Microsoft Teams call

See every call, queue, and agent interaction as it happens. Fix problems fast, recover lost calls, and drive better outcomes.

Schedule a meeting with a Momentum expert at a time that works for you.

Native Teams call reporting | Backed by Akixi | Delivered by Momentum

Name
The Problem

Extend Microsoft Teams analytics capabilities even further

Teams is a powerful hub for communication and collaboration that covers the essentials when it comes to call activity and quality reporting. 

But when you require more in-depth insight into performance across calls, queues, and agents, Akixi extends these capabilities natively within Teams.

  • Get real-time dashboards without any delays
  • View the full call journey rather than endpoints
  • Access rich historical reporting instead of short-term snapshots
  • Understand trends, performance, and CX impact at a glance
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A better approach

Visibility that powers performance, not just monitoring

Momentum brings Akixi’s enterprise-grade analytics into your Teams environment—so you can finally see what’s happening, fix what’s broken, and prove what’s working.

This is what Teams call reporting should be:

  • Real-time dashboards that surface issues the moment they start, not 30 minutes later.
  • Full call journey visibility so you never lose track of who called, where they went, or why they dropped.
  • Actionable historical trends that don’t vanish after 30 days. Spot patterns, forecast needs, and improve performance.
  • Zero-code setup with Momentum’s Teams experts handling everything from deployment to support.
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WHY MOMENTUM + AKIXI

Momentum handles the heavy lifting so you can focus on results

You’re not just getting analytics software. You’re getting a proven partner who’s delivered scalable, secure communication solutions to thousands of enterprise locations.

Momentum configures, deploys, and supports your Akixi solution from end to end—so you get fast setup, seamless integration, and ongoing expert support.

K+
Collaboration users
K+
Enterprise Locations Served
+
Carriers and service providers supported
how it works

Get up and running in no time

Momentum makes it easy to get advanced Teams call reporting without the complexity. From configuration to long-term support, we handle the details so you don’t have to.

See how fast your Teams reporting could transform.

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1

Configure

We tailor your Akixi analytics setup to match your call queues, business groups, and reporting needs, ensuring you get data that actually drives decisions.

2

Deploy

Our team integrates the solution directly into Microsoft Teams and gets your dashboards live—fast without any new tools or change management delays.

3

Support & Optimize

Once live, you’re backed by a team that knows Teams. We monitor, troubleshoot, and continuously optimize your environment to keep performance high and insights flowing.

Built for the businesses who rely on Teams

You already made the move to Teams. Now get the data that makes it work.

Call Center Managers

Recover abandoned calls, manage queues proactively, and ensure every customer gets the experience they expect.

Operations Leaders

Spot trends faster, track performance across teams, and make data-backed decisions that improve efficiency and service.

IT Teams

Reduce ticket volume, eliminate manual report pulls, and finally get the tools to monitor voice performance in real time.

TAKE THE NEXT STEP

Track, analyze, and improve calls directly within Microsoft Teams

With Momentum + Akixi, you get real-time visibility, deep reporting, and expert support, all natively within Microsoft Teams.

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