Everything teams phone: live podcast

5 Tips for a successful migration to Teams Phone

on-demand: Ep.76 | SS1

Meet the Teams experts

Rick Garcia

EVP Product & Marketing

Brandon Bradley

VP Modern Work
Innovation

Matt Carlson

Cloud Solutions Architect

About this podcast

Join Rick Garcia and Brandon Bradley from Momentum for a special series of Everything Teams Live—your go-to podcast for all things Microsoft Teams Phone! In this exclusive 5-episode series, Teams Phone migration expert Matt Carlson dives deep into major Teams Phone projects, sharing actionable tips, best practices, and tools to simplify even the most complex migrations.

Changing to a new collaboration solution might feel overwhelming, but it doesn’t have to be. With decades of experience in education, healthcare, and enterprise sectors, Matt provides real-world insights to help organizations enhance collaboration, streamline workflows, and master Microsoft Teams Phone.

What you’ll learn in this episode:

  • Lessons from real Teams Phone migrations in education, healthcare, and enterprise sectors
  • Why a softphone-first approach simplifies deployment and reduces costs
  • How to secure executive sponsorship to drive organizational change
  • The importance of upskilling IT teams to manage the transition
  • Best practices for end-user adoption and strategies to overcome resistance
  • How to define real business needs to align Teams Phone with your organization’s goals

Listen or read the full series

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