Meet the Teams experts
About this podcast
Join Rick Garcia and Brandon Bradley from Momentum for Episode 79 of Everything Teams Live—your go-to podcast for all things Microsoft Teams Phone! In this episode, Teams Phone expert Matt Carlson shares key lessons learned from large-scale deployments, practical strategies for post-migration success, and the immediate benefits organizations can achieve when shifting to Teams Phone.
What you’ll learn in this episode:
- Post-migration wins: How Teams Phone delivers immediate benefits for admins and end users
- Why businesses make the shift: Unified collaboration, cost savings, and future-proofed systems
- 3 lessons from the field:
- Keep surveys simple to avoid fatigue and capture actionable insights
- Automate processes to streamline large-scale deployments
- Leverage data using tools like Call Quality Dashboard (CQD) and Quality Experience Reports (QER)
- How Teams Phone simplifies management, enhances security, and empowers employees for hybrid work
