Cloud services are becoming standard for businesses of all sizes, and phone systems are no exception. The cloud telephony market is expected to reach $51.5 billion by 2032,1 likely due to the increased scalability, security, and cost savings offered by these flexible communication solutions. Cloud computing, with its essential characteristics and value proposition, plays […]
Cloud Voice has gained popularity as businesses seek more scalable, agile, and cost-effective solutions for their communication needs. Around 61% of CEOs say they plan to switch from traditional phone systems to cloud voice, adding to the 35% of companies already using this flexible technology.1 While VaaS can help companies streamline communications and improve customer […]
Despite the rise in popularity of digital channels, phones are still the top dog in business communications. 52% of businesses still consider phone calls to be their primary communication tool.1 And as 65% of consumers prefer to call companies over other channels like texting or emailing,2 it’s clear phones aren’t going away anytime soon. Having […]
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying […]
Office 365 licensing can be complex. Navigating all the available apps, features, and add-ons quickly becomes confusing, especially when considering different voice services. Microsoft offers its own Calling Plan alongside Operator Connect and Direct Routing, two options for bringing your own PSTN carrier. Which license does your company actually need to unlock Operator Connect? Buying […]
Approximately 270 million people use Microsoft Teams every month, making it the dominant platform for business communication and collaboration. Yet, it’s not ready to become your sole telecom platform on its own. You’ll need to expand its capabilities by integrating a PSTN carrier to enable true business calling. Microsoft presently has three options for PSTN […]
Microsoft Teams has quickly become the go-to platform for business collaboration and communication. But on its own, it lacks one critical feature to make it a real UCaaS solution – PSTN capabilities. Teams can only handle internal calling fresh out of the box. You need to tie in a PSTN carrier to make external calls, […]
It’s no secret that Microsoft Teams has become a significant player in the workplace communication space. Over 90% of Fortune 500 companies are now using Microsoft Teams Phone System, and we expect businesses of all sizes to continue embracing the communications app. Why has Teams Become so Dominant? Part of the rapid adoption is its inclusion in Office […]
Microsoft Teams is quickly becoming the go-to solution for business communication. Teams unites text, video, and voice communications in one app. It also integrates with other Microsoft apps most businesses already use. Teams has exploded in popularity throughout the business world in the past few years. The app recently reached 270 million monthly active users, […]
83%1 of employers say they’ve made a successful shift to remote work. Most businesses are settled into these remote and hybrid work arrangements going into 2022, and many are evaluating where they can make improvements to their telecom and IT infrastructure. Sound like a familiar undertaking? You might need the support of a managed cloud services […]
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