Meet the Teams experts
About this podcast
Join Rick Garcia and Brandon Bradley from Momentum for a special series of Everything Teams Live—your go-to podcast for all things Microsoft Teams Phone! In this exclusive series, Teams Phone migration expert Matt Carlson shares proven strategies, best practices, and actionable insights for planning and executing large-scale Teams Phone migrations with confidence.
Migrating to a new collaboration solution can feel overwhelming, but it doesn’t have to be. With decades of experience managing major Teams Phone projects, Matt breaks down each stage of the migration journey to help organizations streamline workflows, improve collaboration, and maximize the value of Microsoft Teams Phone.
What you’ll learn in this episode:
- The key phases of Teams Phone migration, from planning to post-deployment
- Why a proof of concept (POC) is essential to test core features and edge cases
- How to leverage pilot phases to build confidence and stakeholder buy-in
- The role of persona mapping to tailor solutions to specific user needs
- Strategies to boost adoption with training, gamification, and swag
- Best practices for post-deployment communications to keep users informed and engaged
