Turn Microsoft Teams into a feature-rich business phone
Bring enhanced communication features, PSTN-connectivity, and AI into Microsoft’s industry-leading collaboration solution.
Seamless user experience
Access robust functionality from any device without leaving the Teams
Advanced feature set
Integrate enterprise features like Copilot, real-time analytics, auto attendants, and more
All-in-one solution
Turn Teams into a complete phone system that meets your communication needs
Create a feature-rich calling experience in Microsoft Teams
Microsoft Teams brings all your favorite business phone and collaboration features into a unified experience.
Teams Contact Center
Upgrade your business phone lines and streamline customer interactions
Teams Attendant Console
Equip your Teams' deployment with a advanced call management features
Teams Call Recording
Access insights into business operations with a recording solution
Teams Messaging
Improve customer engagement by adding AI-powered messaging
Teams Faxing
Send and receive faxes directly within the Microsoft Teams dashboard
Teams Call Analytics
Gain a competitive edge with a robust contact center analytics platform
Create a feature-rich calling experience in Teams
Microsoft Teams brings all your favorite business phone and collaboration features into a unified experience.
Teams Contact Center
Upgrade your business phone lines and streamline customer interactions
Teams Attendant Console
Equip your Teams' deployment with a advanced call management features
Teams Call Recording
Access insights into business operations with a recording solution
Teams Texting
Improve customer engagement by adding two-way SMS texting
Teams Faxing
Send and receive faxes directly within the Microsoft Teams dashboard
Teams Call Analytics
Gain a competitive edge with a robust contact center analytics platform
Start making calls in Microsoft Teams today
Simplify calling by using any Microsoft Teams-enabled device for inbound and outbound calls. Available on both desktop and mobile.
Create a feature-rich calling experience in Teams
Microsoft Teams brings all your favorite business phone and collaboration features into a unified experience.
Cloud auto attendant
Create customized menus for both internal and external callers.
Cloud call queues
Configure call queues with custom greetings, hold music, & more.
Call forwarding & simultaneous ring
Define when calls are forwarded to another user or your personal voicemail.
Call sharing & group call pickup
Enable call sharing between users to ensure no call goes unanswered.
Flexible call transfer
Transfer calls between devices, people, & departments.
Call parking & retrieval
Place calls on hold in Teams and use a unique code to retrieve it.
Caller identification (ID)
Add caller ID that pulls caller information from the company directory.
Integrated dial pad & contact sync
Dial users by name or number with a search bar in the dial pad.
Video calling
Make and receive video calls with contacts from any device with a camera.
Cloud voicemail
Receive voicemails in the cloud and as attachments in your email inbox.
Shared lines
Let other users make and receive calls on your behalf with shared lines.
Device switching
Seamlessly switch between Microsoft Teams on desktop and mobile.
Create a feature-rich calling experience in Teams
Microsoft Teams brings all your favorite business phone and collaboration features into a unified experience.
Explore your Teams phone options
Choose one of two ways to enable Microsoft Teams phone for your business.
Operator Connect
Bring dial tone to Teams with both managed and self-managed options.
Direct Routing
Add calling to Teams with more control, flexibility, and support for GCC High.
Bring enterprise-grade calling to Microsoft Teams
Compliant security
Support your deployment with best-in-class security that’s compliant with HIPAA, GDPR, and other data privacy and security frameworks.
Full stack networking
Augment your Teams Phone deployment with a range of services, including SD-WAN, SIP trunking, Direct Routing, and Contact Center functionality.
Carrier-grade network
Connect directly with Microsoft’s infrastructure with Momentum’s redundant and sophisticated network that ensures maximum uptime and reliability.
Seamless user management
Add, manage, and port numbers and migrate users from your legacy PBX individually or in groups with help from Momentum’s team of Microsoft Teams experts.
Global coverage
Take your calling needs global by leveraging Momentum’s over 200+ points of presence worldwide alongside unlimited calling within the US and Canada.
High-touch support
Gain peace of mind with 24/7 support from one of the leading global experts in cloud voice, Microsoft Teams, and connectivity and collaboration solutions.
Maximize the value of your Microsoft Teams deployment
Take advantage of Momentum’s connection into the Microsoft network, long-standing integration with Microsoft Teams, and expertise in managing Teams deployments to enhance communication, improve productivity, and increase collaboration.
Microsoft Teams voice solutions designed for how organizations work today
Momentum integrates calling into Teams to deliver secure, reliable communication that enhances collaboration and keeps teams productive.
Unify communication across every department
Enable direct, secure voice communication within Microsoft Teams to connect doctors, nurses, and administrators without switching tools.
Protect patient conversations
HIPAA-compliant calling and recording features protect sensitive communications while ensuring staff can collaborate from any device.
Improve response times in care coordination
Integrated call routing and presence awareness help teams reach the right specialist quickly for faster, informed patient decisions.
Keep store and corporate teams in sync
Seamlessly connect staff across stores, distribution centers, and headquarters through one unified Teams phone system.
Enhance customer service coordination
Integrated call queues and auto attendants ensure calls route to the right person, improving responsiveness and satisfaction.
Reduce telecom complexity
Consolidate legacy phone systems into one managed platform that’s easy to scale as new stores open.
Connect every facility and team
Link production sites, offices, and field teams under a single voice system to improve coordination and decision-making.
Support global operations
Enable consistent call quality and communication across regions with one managed Teams Phone environment.
Increase reliability in critical environments
Built-in failover and call routing keep essential communication live, even during outages or infrastructure issues.
Explore Momentum's other collaboration solutions
Interested in exploring other ways your business can optimize its PBX and Teams deployments? Have a look at some of our other offerings below.
Teams Phone frequently asked questions
Microsoft Teams Phone is a cloud-based system that adds public switched telephone network (PSTN) connectivity to Microsoft Teams to enable users to make and receive phone calls directly on the Teams platform.
Teams Phone connects to the PSTN using Microsoft’s calling plans, Operator Connect, or Direct Routing, offering local and international calling flexibility. The solution is available through Microsoft or with an approved Operator Connect carrier.
Teams Phone requires a Microsoft 365 or Office 365 subscription, an add-on license for the Phone System, a Microsoft Calling Plan, Operator Connect provider, or a Direct Routing deployment to provide telephony.
Yes, you can keep/port your existing phone numbers. If you plan to use Direct Routing, you can keep your current telecom provider and numbers while integrating them into the Teams Phone system.
No special hardware is required to use Microsoft Teams Phone, as it works on any device that supports Microsoft Teams, including desktops, laptops, tablets, and smartphones.
Yes. Microsoft Teams Phone leverages enterprise-grade security and compliance measures, including end-to-end encryption provided by Microsoft.
Discover our related resources
Enhance collaboration with a Microsoft Teams Phone solution
Enable your employees to collaborate wherever they are with a fully integrated, AI supercharged Microsoft Teams Phone solution.
