Contact Center

Momentum's contact center platforms help businesses increase efficiency and customer satisfaction. Empower your users and agents to manage customer interactions no matter their preferred method of communication.

You’ll get a customized cloud solution that doesn’t require expensive hardware or software.

Unlike existing on-premise call center capabilities often hosted and managed by the customer, Momentum’s Contact Center Solutions are a true purpose-built cloud-based solution that each provide advanced capabilities. Our solutions take contact center from a requirement to a corporate asset that delivers profits, higher customer satisfaction, and reduced churn.

ContactOne

Use cutting-edge technology to reimagine your approach to customer contact and customer experience. Through the integration of data and an omni-channel approach, you can use a unified environment to manage and optimize all of your customer interactions - voice, email, chat, SMS.

Cloud-Based Call Center

Momentum's Cloud-Based Call Center uses the cloud to keep you in contact with the world and your customers. Without the investment for expensive hardware or software, Cloud Call Center gives you the tools to build revenue and your business.

inContact

Partner with two of the leading voice and contact center providers. By choosing to work with Momentum and inContact, you can be sure you’re using the latest in contact center technology and software.